Technical Services Administrator

Akkodis is seeking a Technical Services Administrator for a Contract job with a client in Irvine, CA. The ideal candidate must have experience in customer service or technical/logistics operations, with strong data entry and SAP skills. This role supports technical support, repair center, and inventory teams to ensure high-quality service delivery.

Rate Range: $20/hour to $22/hour; The rate may be negotiable based on experience, education, geographic location, and other factors.

Technical Services Administrator job responsibilities include:

• Receive and process SAP notification orders for exchanges, repairs, loaners, and service parts.
• Assist with change of ownership documentation and ensure accuracy.
• Research and resolve service billing discrepancies.
• Coordinate with repair and shipping teams to ensure timely equipment processing.
• Support technical teams with accurate SAP data entry and request handling.
• Process DP90 billing and provide quotes for non-warranty repairs.
• Maintain loaner pool balance and follow up with customers post-repair.
• Handle consignment notifications for servicing NKA-owned equipment.
• Assist with capitalization of serialized equipment for loaner use.
• Maintain accurate serial history in SAP and resolve return discrepancies.

Desired Qualifications:

• High school diploma or equivalent required.
• 1+ years of experience in customer service, technical service, or logistics operations with data entry.
• Experience with SAP, Oracle, Sage, or Salesforce preferred.
• Well-organized and detail-oriented with strong typing skills.
• Proficient in MS Word, Excel, Outlook, and PowerPoint.
• Strong verbal and written communication skills in English.
• Ability to work independently and collaboratively in a team environment.

If you are interested in this role, then please click APPLY NOW. For other opportunities available at Akkodis, or any questions, feel free to contact me at Prabhanshu.Yadav@

Pay Details: $20.00 to $22.00 per hour

Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.

Equal Opportunity Employer/Veterans/Disabled

Military connected talent encouraged to apply

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The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:

• The California Fair Chance Act
• Los Angeles City Fair Chance Ordinance
• Los Angeles County Fair Chance Ordinance for Employers
• San Francisco Fair Chance Ordinance

Massachusetts Candidates Only: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.