Management Information Analyst (Surveys & Systems)

Job Profile:
Business and Data Analyst 3

Job Family:
Business and Data Analytics

Time Type:
Full time

Max Pay - Depends on experience:
$68,000.00 USD Annual

Apply before 11:59 PM Arizona time the day before the posted End Date.

Minimum Qualifications:
Bachelor's degree and five (5) years of experience appropriate to the area of assignment/field; OR, Any equivalent combination of experience and/or training from which comparable knowledge, skills and abilities have been achieved.

Job Profile Summary:
Defines systems requirements, makes recommendations for technology selection, and performs moderately complex data analysis to ensure data management objectives within a work unit are met.

Job Description:

Position Salary Range: $58,000 - $68,000 per year; offer dependent on experience

Under administrative direction, the Management Information Analyst supports the administration of university survey and university course evaluation data collection, analysis, and reporting. This involves supporting multiple projects with overlapping timelines, working with ASU data systems and 3rd party software tools, assisting the Manager with supervision of a student team, and working with staff from client units from across the university.

Essential Duties:

• Assists with the university's online course evaluation system, including the design of surveys, technical operation and support of the system, and creation and linkage of surveys.
• Provides on-call technical support, training and communication on course data, course evaluation deadlines, survey results and summary reports, student and instructor conflicts, and evaluation response rates as needed during peak periods.
• Coordinates with various teams and offices to ensure accessibility to student course evaluations.
• Uses reporting tools to provide course evaluation results for academic units' ad hoc requests.
• Assists with the programming and administration of student surveys.
• Develops email messaging and sends invitations with appropriate cohort panels for each scheduled contact.
• Creates and maintains databases utilizing various computer programming languages or user-oriented software, such as SPSS, SQL, powershell and python.
• Develops dashboards using data visualization software within the BI Desktop, drawing upon ASU data warehouse data and publishing to ASU Analytics report server.
• Resolves field-related problems through written or verbal correspondence.
• Troubleshoots a wide variety of problems, resolve problems independently, and consults with the project manager when necessary.
• Assists with hiring, training, and supervising a team of student research assistants.
• Participates in meetings, maintains current certifications, and completes training and professional development.
• Other duties as assigned/needed.

Desired Qualifications:

• Skill in basic project management.
• Experience in coordinating and prioritizing work and activities of self and others.
• Experience with using online survey tools and online data platforms.
• Knowledge in uploading and downloading data between different platforms.
• Experience with multiple phases of the social science research process (e.g., survey design, data collection, data entry, and data processing)
• Familiar with using databases and common database structure.
• Skill in using computer applications [Microsoft Word, Excel, PowerPoint, Access, Adobe Acrobat DC, Snagit, Slack, Dropbox, MS Teams, and Google tools (Docs, Sheets, Meet)].
• Experience scripting with at least one data tool such as R, python, powershell, SQL, SPSS, or VBA.
• Experience using database software (e.g. HeidiSQL, DBeaver, or MS Access) to browse and edit data.
• Skill in graphic presentation of data.
• Skill in effective communication, both written and verbal for written technical projects, training, and/or presentations.
• Skill in data collection and development of recommendations and/or alternative solutions.
• Ability to work collaboratively with a variety of stakeholders in and outside the University.
• Ability to apply critical thinking skills and problem-solving skills related to analysis and determining solutions.
• Experience in supervising the work of employees (student workers).
• Flexibility and ability to respond to changing priorities.
• Ability to work as part of a team and independently.
• Excellent customer service skills and professional manner.
• High level of accuracy and meticulous attention to detail.
• Experience working successfully in collaborative research teams.
• Ability to work in the US without sponsorship.

Working Environment:

Activities are performed in an environmentally controlled office setting subject to extended periods of sitting, keyboarding, and manipulating a computer mouse. Required to stand for varying lengths of time and walk moderate distances to perform work. Regular activities require ability to quickly change priorities, which may include and/or are subject to resolution of conflicts. Flexible schedule 8am-5pm M-F. Occasional evening or weekend hours may be required.

Department Statement:

The University Office of Evaluation and Educational Effectiveness (UOEEE) promotes educational effectiveness by providing expert programs, resources, and services in social science research and evaluation; outcomes assessment; and testing and measurement for the university and its constituents.

Driving Requirement:
Driving is not required for this position.

Location:
Campus: Tempe

Funding:
No Federal Funding

Instructions to Apply:

Current Employees and Students should apply directly within Workday using the Jobs Hub. Use this link and log in using SSO:
$9925/9925$13827.htmld

To be considered, your application must include all of the following attachments:

• Cover letter
• Resume/CV

Note: Multiple documents can be submitted into the attachment box. Alternatively, merge all documents into one PDF for submission.

Please include all employment information in month/year format (e.g., 6/88 to 8/94), job title, job duties and name of employer for each position. Resume should clearly illustrate how prior knowledge and experience meets the Minimum and Desired qualifications of this position. NOTE: GA and Intern positions are counted as .5 for job experience (ie. 1 year equals 6 months experience equivalency). Only electronic applications are accepted for this position.

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ASU Statement:

Arizona State University is a new model for American higher education, an unprecedented combination of academic excellence, entrepreneurial energy and broad access. This New American University is a single, unified institution comprising four differentiated campuses positively impacting the economic, social, cultural and environmental health of the communities it serves. Its research is inspired by real world application blurring the boundaries that traditionally separate academic disciplines. ASU serves more than 100,000 students in metropolitan Phoenix, Arizona, the nation's fifth largest city. ASU champions inclusive excellence, and welcomes students from all fifty states and more than one hundred nations across the globe.

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All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, or any other basis protected by law.

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Employment Verification Statement:

ASU conducts pre-employment screening which may include verification of work history, academic credentials, licenses, and certifications.

Background Check Statement:

ASU conducts pre-employment screening for all positions which includes a criminal background check, verification of work history, academic credentials, licenses, and certifications. Employment is contingent upon successful passing of the background check.

Fingerprint Check Statement:
This position is considered safety/security sensitive and will include a fingerprint check. Employment is contingent upon successful passing of the fingerprint check.