Deployment Manager

Deployment Manager

The Deployment Manager plays a key role in managing the planning, execution, and operational readiness of field deployment across the Americas region. This position supports the account teams on a broader scale ensuring the alignment of resource staffing, scheduling, and quality assurance for EF&I (Engineer, Furnish & Install) Services, contributing directly to customer satisfaction, operational efficiency, and revenue goals.

Specific Responsibilities:

Strategic Deployment Planning

• Develop and maintain deployment strategies aligned with corporate objectives.


• Major account deployment initiatives at a regional level.


• Forecast and secure resource needs based on upcoming projects and long-term growth.

Team Leadership & Management

• Lead, mentor, and manage a team of Deployment Coordinators responsible for scheduling and execution of field activities.


• Set performance goals and KPIs for team members; conduct regular check-ins and performance evaluations.


• Ensure the team meets weekly staffing, deployment, and reporting deadlines.

Field Technician Utilization

• Monitor and optimize utilization of internal and external field technicians across multiple geographies.


• Identify gaps in technician coverage and proactively address them through staffing adjustments or partner support.

Project Staffing Coordination

• Interface with Project Managers and Deployment Coordinators to determine weekly project start requirements.


• Ensure all deployment projects are properly staffed each week with the right mix of skilled technicians.


• Manage high level staffing plans that reflect upcoming deployments and technician availability to meet utilization targets.

Deployment Partner Engagement

• Collaborate with Project Managers and third-party Deployment Service Partners to ensure quality and staffing compliance.


• Review and validate weekly staffing rosters from partners and ensure resource commitments are met.


• Address partner performance issues and enforce accountability standards.

Reporting & Executive Communication

• Prepare detailed, accurate reports on deployment activity, technician utilization, staffing levels, and project readiness.


• Present weekly updates and metrics to senior leadership to support decision-making.


• Use tools such as Excel, Power BI, and resource management dashboards to visualize trends and gaps.

Cross-Functional Collaboration

• Collaborate with internal teams including Account teams, Project Management, Engineering, Partner Management and Quality.


• Align deployment schedules and resourcing with project timelines, equipment availability, and site readiness.


• Participate in planning meetings to provide deployment feasibility insights and constraints.

Operational Excellence

• Promote and apply Just-In-Time (JIT) principles in EF&I field management to reduce waste and improve timing.


• Implement process improvements to increase the efficiency and accuracy of deployment planning and execution.


• Ensure compliance with health and safety protocols, company standards and policies, customer quality standards and regulatory requirements across all deployment activities.

Education and Experience:

• AAS or BS degree in Telecommunications, Electronics, Engineering Technology, or Computer Science.


• 8+ years of telecom management experience.


• Proven ability to lead and manage a large field force including middle managers.


• Demonstrated knowledge of general business principles.


• Able to maintain effectiveness in changing environment.


• Develops and maintains working knowledge of installation practices, product or other process and quality initiative / requirements supported by the company.

Dexian is a leading provider of staffing, IT, and workforce solutions with over 12,000 employees and 70 locations worldwide. As one of the largest IT staffing companies and the 2nd largest minority-owned staffing company in the U.S., Dexian was formed in 2023 through the merger of DISYS and Signature Consultants. Combining the best elements of its core companies, Dexian's platform connects talent, technology, and organizations to produce game-changing results that help everyone achieve their ambitions and goals.

Dexian's brands include Dexian DISYS, Dexian Signature Consultants, Dexian Government Solutions, Dexian Talent Development and Dexian IT Solutions. Visit to learn more.

Dexian is an Equal Opportunity Employer that recruits and hires qualified candidates without regard to race, religion, sex, sexual orientation, gender identity, age, national origin, ancestry, citizenship, disability, or veteran status.