Scrum Master

  • Philadelphia, PA
  • Posted 60+ days ago | Updated 22 hours ago

Overview

On Site
Hybrid
Depends on Experience
Contract - Independent
Contract - W2

Skills

scrum master
agile
telecom

Job Details

 

  • Act as a servant-leader and coach for the software development team, promoting Agile values and practices.

  • Ensure proper implementation and adherence to the Scrum process.

  • Facilitate effective communication and collaboration across teams to maintain alignment and progress in a fast-paced Agile environment.

  • Coach team members on Agile principles, focusing on individuals and interactions over processes and tools.

  • Manage and deliver all RUN scope activities, including Incident, Problem, Environment, and Change Management, following ITIL standards.

  • Drive quality KPIs through corrective and preventive maintenance, engaging in Root Cause Analysis (RCA) and implementing resolutions.

  • Oversee client expectations and ensure compliance with SLAs.

  • Scrum Master Certification (e.g., CSM, PSM).

  • Proven experience in IT project management.

  • Strong knowledge of Agile methodologies and ability to coach teams effectively.

  • Excellent communication and leadership skills, with the ability to foster collaboration.

  • Familiarity with ITIL processes and RUN engagement management.

 

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