Program Operations Supervisor

Functional Responsibility: Supervises program operational components of an engagement. Implements and administers program functions or processes, ensuring that they are completed accurately, on time, and in compliance with established policies and regulations. Tracks program processes and reports during engagement detailing quality. Assigns staff to tasks based on availability or expertise monitors program operations team to ensure engagement effectiveness. Knowledge to the field s policies, procedures, and practices.

Minimum/ General Experience: 3 years of relevant work experience in the fields of business, healthcare, public policy, vocational rehabilitation, disability services, employment services, workforce development, human services, or public policy.

Minimum Education: Bachelor s degree in business administration, and accounting. Appropriate certifications accepted in lieu of degree for the disciplines of social work, public policy, project management, education, and healthcare where relevant (i.e. Registered Nurse, Certified Coder, Certified Management Professional, Masters in Social Work, etc.)