IT Systems Analyst Lead

For this contractor assignment, as a systems analyst lead on the Billing Operations and QAS team within the Billing Platform, you'll perform the duties of an Agile Analyst. You'll serve as the liaison between developers, project teams, portfolio analysts, and other groups. You'll partner with other analysts to maintain our teams process and AzDO boards. You'll collaborate with others to guide work assignments, set priorities, and lead backlog reviews. You'll assist with quarterly planning prioritization sessions and management of work for our team, pre-ideation, and ideation projects. You utilize practical judgment and innovative thinking to break down requests from multiple sources into manageable tasks in a structured format in AzDO.

- Maintain AzDO boards for two teams (QAS and Operations)

- Schedule and facilitate meetings for backlog reviews, prioritization and business scoring.

- Collaborate with other Billing Team analysts & coordinate OPS and QAS work dependencies.

- Requirements gathering

- Bachelor's Degree or higher in an Information Technology, or related discipline (e.g., Computer Science, Management Information Systems (MIS), Math, Information Systems) and a minimum six years of related work experience designing, developing, programming and/or supporting IT Systems and applications.

- In lieu of a Bachelor's degree, a minimum eight years of related work experience designing, developing, programming and/or supporting IT Systems and applications may be accepted.

- Highly skilled in Microsoft Azure Dev Ops, with significant experience in setting up and managing Epics, Features, Product Backlog items and leading work prioritization meetings for a team.

- Ideal candidate with have experience facilitating meetings, leading work prioritization meetings and backlog reviews using Microsoft Azure Dev Ops.

- Proficiency in personal productivity software, as well as visual information management tools such as MS Office, SharePoint, Azure DevOps (ADO), and Microsoft Teams Specialty Boards

- Problem solving skills to investigate, assess and recommend solutions for system issues along with knowledge of Agile/Scrum methodologies

- Knowledge of creating SQL and Splunk queries as well as understanding industry tools and techniques to elicit, prioritize, organize, document, model, and analyze requirements

- Proven ability to facilitate, influence, and build consensus amongst individuals with various perspectives and business priorities

Preferred skills and experiences:

- Strong familiarity with Mainframe, Agile Development practices, SQL/JCL, DB2 (QMF, ADTOOLS, Spufi)

- Ability to read and understand COBOL highly desired

- Strong organizational skills and ability to work in a fast-paced environment while context switching

- Ability to create flowcharts and diagrams to visualize processes and requirements using Mural, Visio, etc.

- Experience eliciting requirements for Mainframe development.

Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

At Randstad Digital, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact

Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad Digital offers a comprehensive benefits package, including health, an incentive and recognition program, and 401K contribution (all benefits are based on eligibility).

This posting is open for thirty (30) days.


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