Overview
On Site
USD 22.00 - 25.00 per hour
Full Time
Skills
Laptop
Remote Support
OS X
Virtual Private Network
GPO
Microsoft Exchange
Microsoft Outlook
UPS
Management
Distribution
Inventory
Microsoft Azure
Service Desk
Hardware Support
Customer Service
A+
Network+
Dell
Technical Support
Computer Hardware
Microsoft Windows
Microsoft Office
Active Directory
ServiceNow
Conflict Resolution
Problem Solving
Communication
Customer Facing
Taxes
Life Insurance
Collaboration
Partnership
Business Transformation
Law
Job Details
Description
We are seeking a customer-focused Deskside Support Technician to join our IT support team in Atlanta, GA. This position will provide Level I & II support for desktops, laptops, and related hardware/software, working directly with end users to troubleshoot and resolve issues quickly.
Key Responsibilities:
- Provide Level I & II desktop support for Windows 10/11 and Mac OS
- Troubleshoot hardware, software, VPN, and peripheral issues
- Manage imaging and deployment of new systems
- Perform Active Directory administration (password resets, GPO)
- Support Microsoft Office 365, including Exchange/Outlook troubleshooting
- Maintain and upgrade systems, ensuring standard business applications and peripherals are operational
- Resolve virmalware issues and perform system clean-ups
- Manage service tickets using ServiceNow
- Assist with hardware distribution to nationwide locations
- Maintain hardware/software inventory and perform warranty service tasks
- Collaborate with team members and provide occasional technical guidance
Skills
Windows 11, Office 365, O365, M365, intune, Azure, Active Directory, Service desk, Hardware support, Imaging equipment, servicenow, Support, Customer service, Troubleshooting, MAC, A+ Certification, Network+, Dell Hardware
Additional Skills & Qualifications
- 2-3 years IT support experience (desktop/hardware/software)
- Proficiency in Windows 10/11, Office 365, Active Directory, ServiceNow, imaging/deployment
- Strong troubleshooting and problem-solving skills
- Excellent communication skills for client-facing interactions
- High school diploma (technical certifications preferred)
Pay and Benefits
The pay range for this position is $22.00 - $25.00/hr.
Eligibility requirements apply to some benefits and may depend on your job
classification and length of employment. Benefits are subject to change and may be
subject to specific elections, plan, or program terms. If eligible, the benefits
available for this temporary role may include the following:
Medical, dental & vision
Critical Illness, Accident, and Hospital
401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
Life Insurance (Voluntary Life & AD&D for the employee and dependents)
Short and long-term disability
Health Spending Account (HSA)
Transportation benefits
Employee Assistance Program
Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a fully onsite position in Atlanta,GA.
Application Deadline
This position is anticipated to close on Aug 16, 2025.
>About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
About TEKsystems and TEKsystems Global Services
We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
We are seeking a customer-focused Deskside Support Technician to join our IT support team in Atlanta, GA. This position will provide Level I & II support for desktops, laptops, and related hardware/software, working directly with end users to troubleshoot and resolve issues quickly.
Key Responsibilities:
- Provide Level I & II desktop support for Windows 10/11 and Mac OS
- Troubleshoot hardware, software, VPN, and peripheral issues
- Manage imaging and deployment of new systems
- Perform Active Directory administration (password resets, GPO)
- Support Microsoft Office 365, including Exchange/Outlook troubleshooting
- Maintain and upgrade systems, ensuring standard business applications and peripherals are operational
- Resolve virmalware issues and perform system clean-ups
- Manage service tickets using ServiceNow
- Assist with hardware distribution to nationwide locations
- Maintain hardware/software inventory and perform warranty service tasks
- Collaborate with team members and provide occasional technical guidance
Skills
Windows 11, Office 365, O365, M365, intune, Azure, Active Directory, Service desk, Hardware support, Imaging equipment, servicenow, Support, Customer service, Troubleshooting, MAC, A+ Certification, Network+, Dell Hardware
Additional Skills & Qualifications
- 2-3 years IT support experience (desktop/hardware/software)
- Proficiency in Windows 10/11, Office 365, Active Directory, ServiceNow, imaging/deployment
- Strong troubleshooting and problem-solving skills
- Excellent communication skills for client-facing interactions
- High school diploma (technical certifications preferred)
Pay and Benefits
The pay range for this position is $22.00 - $25.00/hr.
Eligibility requirements apply to some benefits and may depend on your job
classification and length of employment. Benefits are subject to change and may be
subject to specific elections, plan, or program terms. If eligible, the benefits
available for this temporary role may include the following:
Medical, dental & vision
Critical Illness, Accident, and Hospital
401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
Life Insurance (Voluntary Life & AD&D for the employee and dependents)
Short and long-term disability
Health Spending Account (HSA)
Transportation benefits
Employee Assistance Program
Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a fully onsite position in Atlanta,GA.
Application Deadline
This position is anticipated to close on Aug 16, 2025.
>About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
About TEKsystems and TEKsystems Global Services
We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.