Systems Administrator I, IT Infrastructure

Why Ryan?

• Competitive Compensation and Benefits
• Home Office Stipend
• Business Connectivity Reimbursement (Phone/Internet)
• Gym Membership or Equipment Reimbursement
• LinkedIn Learning Subscription
• Flexible Work Environment
• Tuition Reimbursement After One Year of Service
• Accelerated Career Path
• Award-Winning Culture & Community Outreach

The Systems Administrator I maintains and manages server computing and storage platforms, including, but not limited to, installation, configuration, preventive maintenance, operation, and problem-resolution activities. The Systems Administrator I works closely with the SCCM team regarding client inventories, client health, software advertisement, OS deployment and patching.

Duties and responsibilities, as they align with Ryan's Key Results

People:

• Performs on-call duties on a rotational basis.

Client:

• Proactively monitors the health of all SCCM clients.
• Assists in governing the patching process for both servers and client PC's.

Value:

• Maintains computer security.
• Creates, updates, and maintains process documentation as required.
• Creates, schedules, and provides reporting from SCCM, as necessary.
• Creates or modifies software advertisements, as necessary.
• The authors targeted communications for pending changes or emergency notifications.
• Maintains and supports infrastructure applications supporting fax, voicemail, and collaboration.
• Request quotes and provide order justification for new hardware and software purchases.
• Proactively monitors and supports all system equipment and software to ensure high availability, including: servers, tape backups, UPS, and printers.
• Maintains and supports various Ryan applications, OS hardening, virus management services, and server clustering.
• Maintains servers, storage systems, and tape backup systems with current BIOS/firmware.
• Maintains server asset inventory and appropriate documentation.
• Contributes to efficiency improvements through process automation.
• Assists with projects as needed.
• Performs other duties as assigned.

Education and Experience:

• Degree in Computer Science / Information Technology or other relevant fields.
• One to three years of related systems administrator experience.

Computer Skills:

• To perform this job successfully, an individual must have intermediate knowledge of the Microsoft Office core applications (Word, Excel, and Outlook).
• The individual should have intermediate knowledge of Microsoft Operating Systems, Internet navigation, and research.
• Basic to intermediate knowledge of systems administration tools, scripting, and automation tools is also required.

Certificates and Licenses:

• Windows Client/Server Operating System or Active Directory Certifications are beneficial, but not required.

Supervisory Responsibilities:

• This position has no supervisory responsibilities.

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