Jira Administrator at Owings Mills, MD

Role: Jira Administrator

Location: Owings Mills, MD

Duration: 6+ Months

Interview Mode: Phone and Skype

job descriptions

Jira Administrator will be responsible for supporting Jira Server and Atlassian cloud products, such as Jira Software, Jira Service Management, and Access.

Experience:

• Familiar with Agile and Kanban development frameworks and project management
• Ability to troubleshoot and diagnose complex issues
• Able to demonstrate experience supporting technical users and conduct requirements analysis
• Can work independently with minimal guidance & oversight
• Experience with IT Service Management and familiarity Incident & Problem management

Required Technical Expertise:

• 3 years' experience managing and configuring Atlassian products (Jira Software, Jira Service Manager, Jira Automation) on-premises and cloud based
• Experience with Atlassian Market place add-ons such as Zephyr Automated Test Suite and ScriptRunner
• Demonstrated proficiency with scripting and automation (bash, python, other programming languages)

Preferred Technical Experience:

• Experience automating manual tasks
• Experience with Agile processes and other tools in the space (Rally, Trello)
• Experience with identity management, SSO, and license management
• Experience supporting custom and third-party software integrations into a SaaS platform via API
• Experience with large platform migration efforts