Overview
On Site
$70 - $75
Accepts corp to corp applications
Contract - Independent
Contract - 12 Month(s)
No Travel Required
Skills
.NET
Enhanced 9-1-1
MMS
Microsoft Visio
ROOT
Radio
Network Support
Communication
Asset Management
Computer Hardware
Wireless Communication
Telematics
Telephony
Test Cases
Telecommunications
Job Details
Job Title: Emergency Communications Engineer
Duration: 12 Months
Client: The NYC Office of Technology and Innovation
Location: 2MTC, Brooklyn N.Y. 11201
NOTE: This is an on-site position.
Job Description:
- Oversight of vendors supporting emergency communications, telecommunications services, and infrastructure
- Coordinate with 911 Originating Service Providers, neighboring jurisdictions, and Emergency Communications Relay Centers.
- Deployment of and support for Emergency Communications network infrastructure, including racking and cabling equipment
- Configure and test emergency communications network infrastructure.
- Technical support for E911 and NG911 telephony and telecommunications systems and services associated with 911 call delivery to New York City s Public Safety Answering Centers
- Technical support for Text-to-911 (TT911) services, including inbound and outbound SMS, MMS, and RTT technology and services.
- Technical support and oversight for vendor managed ESI net services and systems
- Technical support for Public Safety Unified Communications systems and services
- Technical support for all emergency point-to-point, alarm relays, automated inbound 911 relays, telematics and third-party 911 communications
- Triage and investigate incidents involving communication, infrastructure, and service failures, including identifying root causes and remediation.
- Technical support for 911 and TT911 test environments within the 911 lab, validate test cases and results.
- Provide Emergency Communication technology asset management support
MANDATORY SKILLS/EXPERIENCE Note: Candidates who do not have the mandatory skills will not be considered
- 8+ years of experience working in a data center or in the field supporting related work.
- 4+ years of experience in network support and LAN/WAN troubleshooting.
- 4+ years of experience in communications routing, transport, and delivery (Wireline, Wireless and VoIP)
- 4+ experience using documentation tools (MS Excel, MS Visio, MS Word, Etc.)
- Working knowledge of networking hardware and topologies
- Working knowledge of telecommunication cabling standards and ability to pull and terminate cabling in a variety of customer environments.
- Working Knowledge of computing systems and hardware
- Experience with LEC circuits termination and turn-up
- Ability to perform physical work related to the job.
- Ability to follow detailed job documents.
- Must be willing to travel within the NYC region to meet customer SLA s.
- Must be willing to work on-call, after hours and weekends when required
DESIRABLE SKILLS/EXPERIENCE:
- Bachelor's degree from an accredited college in computer science or related area of study
- Strong oral, written, and presentation skills; ability to communicate in a credible and confident manner in clear, concise language.
- Experience with Emergency Communications infrastructure, systems, applications, and related technologies.
- Knowledge of E911 call routing, selective routing, trunking, and location-based routing.
- Knowledge of DMS and ACD systems
- Knowledge of ANI / ALI services and functionality
- Knowledge of 9-1-1 Call Handling Systems
- Knowledge of Land-mobile-radio systems, P25 conventional and trunked networks
- Knowledge of NG9-1-1 ESINET call routing.
- Knowledge of SMS, RTT, TCC routing, SMS aggregation
- Knowledge of GIS and location-based identification systems
If you are: bright, motivated, skilled, a difference-maker, able to get things done, work with minimum direction, enthusiastic, a thinker, able to juggle and multi-task, communicate effectively, and lead, then we would like to hear from you. We need exceptionally capable people for this role for our client, so get back to us and tell us why you think you are a fit.
About Us:
Since 2000, Tri-Force Consulting Services () has been an MBE/SDB certified IT Consulting firm in the Philadelphia region. Tri-Force specializes in IT staffing, software development (web and mobile apps), systems integration, data analytics, system automation, cybersecurity, and cloud technology solutions for government and commercial clients. Tri-Force works with clients to overcome obstacles such as increasing productivity, increasing efficiencies through automation, and lowering costs. Our clients benefit from our three distinguishing core values: integrity, diligence, and technological excellence.
Tri-Force is a six-time winner among the fastest-growing companies in Philadelphia and a four-time winner on the Inc. 5000 list of the nation's fastest-growing companies.
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.