BI Operations Manager

Overview

On Site
Hybrid
$77000 - $130000 yr
Full Time
Contract - Independent
Contract - W2

Skills

Analytical Skill
Problem Solving
Conflict Resolution
Data Quality
Incident Management
Status Reports
Change Request Management
Migration
Change Management
KPI
Management
Analytics
Reporting
Dimensional Modeling
Query Optimization
Project Management
Communication
Presentations
Computer Science
Information Systems
Computer Engineering
Business Intelligence
Data Warehouse
Extract
Transform
Load
SQL
Database

Job Details

Title: BI Operations Manager

Location: Northeastern U.S. (Onsite)
Employment Type: Full Time

Compensation
Pay Range:$77000-$130000/Yrs

Description
* Responsible for managing the incident management process related to production issues across various analytical platforms.
* Requires deep understanding of data warehousing and ETL processes, along with strong analytical and problem-solving skills.
* Experience with business intelligence tools is essential.
* Monitor reporting batches, handle user inquiries, and troubleshoot data quality incidents.
* Work closely with business users and possess business analyst expertise.
* Exhibit excellent communication skills and interact effectively.

Key Responsibilities
* Implement a structured incident management process, including incident priority classification and post-incident reviews.
* Ensure clear communication with stakeholders during incidents, providing status reports.
* Identify automation opportunities for monitoring failures and system performance issues.
* Orchestrate the change request process for production migrations, adhering to change management procedures.
* Develop metrics and KPIs for reporting batches to track and analyze performance effectively.
* Coordinate and oversee support resources to ensure seamless integration and efficient operations.

Qualifications
* Minimum 3 years of experience in data warehousing/business intelligence/analytics and reporting systems.
* Minimum 3 years of experience in relational and multi-dimensional data modeling.
* Proficiency in SQL and query optimization.
* Strong ability to analyze user requirements, make recommendations, and implement solutions.
* Self-driven with the ability to troubleshoot and provide quick resolutions to issues.
* Full project management and development life cycle experience.
* Strong oral and written communication and presentation skills.
* Ability to prioritize and execute in a high-pressured environment.
* Bachelor's degree in Computer Science, Information Systems, or Computer Engineering.

Core Technologies
* Business Intelligence Tools | Data Warehousing | ETL Processes | SQL | Relational and Dimensional Databases

Contact Information
Melanie Reardon,

Benefits
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EEO Statement
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