Service Engineer

Role Overview

We are seeking a highly skilled Service Engineer with strong infrastructure expertise and a deep understanding of High-Performance Computing (HPC) environments. The ideal candidate will have proven experience in managing complex systems, driving third-party application integration, and ensuring seamless operations across distributed computing platforms. This role requires exceptional problem-solving ability, strong communication skills, and a proactive approach to onboarding and supporting HPC workloads.

Key Responsibilities

• Drive integration and operational support for third-party applications on HPC and PLM infrastructure.
• Manage and maintain Windows Server and Linux OS environments with VM and VMSS.
• Configure and optimize HPC schedulers such as Windows HPC Pack, OpenPBS, Slurm, or similar.
• Support distributed computing workloads, including MPI-based applications.
• Troubleshoot and optimize networking components, focusing on TCP/IP, name resolution, and RDMA.
• Implement and manage Azure Cycle Cloud and Azure Batch for HPC workload orchestration.
• Collaborate with application owners to understand infrastructure dependencies and optimize performance.
• Ensure compliance with security and operational best practices across all systems.

Required Skills & Qualifications

• Development Experience: Minimum 3 years in software development (PowerShell, Azure Bash, Go or Python).
• Administration Experience: 7+ years in system administration with a focus on infrastructure in PLM and HPC environments.
• Very Strong Communication (Written and Oral), Collaboration, driving skills.
• Proactively managing the backlog and bringing efficiencies through solution design and development.

Preferred Attributes

• Passion for HPC technologies and infrastructure optimization.
• Ability to learn and adapt to new tools and frameworks quickly.
• Strong analytical and problem-solving mindset.
• Collaborative approach with cross-functional teams.