Project Manager / Business Analyst / Services Marketing and Banking Ops

Grow your career with an innovative global bank as a Project Manager with Marketing and Banking Operations experience in New York City, NY. Contract role with strong possibility of extension. Will require working a hybrid schedule 2-3 days onsite per week.

Join one of the world's most renowned global banks and trusted brand with over 200 years of continuously evolving financial services worldwide. You will work alongside some of the smartest minds in the industry who are excited to share their knowledge and to learn from you.

Contract Duration: 12+ Months
Required Skills & Experience

• 10+ years of experience in business analysis and project management roles, specifically within the Data domain
• Strong Operations experience in a large global bank or financial services
• Proficiency in MS Office (Word, Excel, Visio, PowerPoint) with extensive experience using Excel for data analysis
• Experience gathering user requirements, functional documentation, and business requirement documents
• Familiarity with reference data and accounts data in a back-office context
• Ability to engage with multiple stakeholders across business, operations, technology and compliance, including those at senior levels
• Experience in designing business process models and solutioning in order to support strategic design decision
• Proven ability to manage complex and variable issues with substantial potential impact by weighing various action plans and balancing potentially conflicting need
• Ability to rationalize and work through organizational change. Proven track record in terms of evaluating process performance across key metrics and envisioning ways to reengineer the process to create significant improvement across all key variables
• Consistently clear and concise written and verbal communication
• Comprehensive knowledge of the principles of business analysis

Desired Skills & Experience

• Exposure to AI in the workplace will be a huge plus.

What You Will Be Doing Will be involved in a variety of workstreams including:

• Project Management:
• Lead and manage projects from initiation to closure, ensuring projects are delivered on time, within budget, and meet quality standards
• Develop comprehensive project plans, including scope definition, work breakdown structures, resource allocation, and risk management plans
• Monitor project progress, track milestones, and proactively address any roadblocks or issues
• Communicate project status, risks, and changes to stakeholders effectively
• Facilitate project meetings, workshops, and stakeholder discussions

Business Analysis:

Elicit, analyze, and document business requirements through interviews, workshops, and document review

Model and analyze business processes to identify areas for improvement and optimization

Translate business needs into clear, concise, and actionable technical specifications

Validate and verify solutions to ensure they meet business requirements

Communicate business requirements and analysis findings to technical teams and stakeholders

GEN AI Strategy and Initiatives:

Develop a comprehensive operational strategy for leveraging generative AI to improve efficiency, automation, and innovation within our core business processes

Identify key operational areas where generative AI can have the biggest impact, process automation or data analysis

Conduct thorough assessments of existing processes and systems to determine the feasibility and potential ROI of integrating generative AI solutions

Develop detailed implementation plans, including timelines, resource allocation, and key performance indicators (KPIs)

Lead cross-functional teams to execute the implementation of generative AI solutions, ensuring alignment with overall business objectives

Develop training programs and documentation to support the adoption of generative AI tools by operational teams