Technical Support Specialist

Position Details:

• Industry Banking & Finance


• Work Location Chandler, AZ/ Addison, TX/Hopewell, NJ


• Job Title Technical Support Specialist


• Duration 12 Months Contract

Onsite/Remote: 5 days/week onsite while in training, post training it will be 4 days/week onsite

Required Skills

• Requires 1-3 years of experience


• Excellent Client Care / Customer Service skills.


• Work well as a team and build relationships to the global partners.


• Excellent organizational skills, with the ability to prioritize workload


• Ability to multitask and maintain focus on all areas of responsibility concurrently.


• Ability to consistently meet or exceed performance targets and goals correlated with customer service and call/chat handling.


• Able to work in a fast-paced environment

Desired Skills

• Technology Call Center and or Customer Service experience.


• Hardware and Software Support


• Ability to utilize multiple resources to determine causes and resolutions of problems and incidents.
  


• Networking


• ITSM Remedy

You can share your resume with me at to apply.