Program Manager

  • Saint Paul, MN
  • Posted 2 days ago | Updated 1 day ago

Overview

On Site
Accepts corp to corp applications
Contract - Independent
Contract - W2

Skills

Leadership
Program Management
Waterfall
Agile
Vendor Management
Testing
Usability Testing
Team Leadership
Business Acumen
Presentations
Mapping
Service Delivery
Conflict Resolution
Stakeholder Management
Incident Management
Reporting
Resource Management
Demand Management
Capacity Management
Budget
Organizational Change Management
Change Management
Process Improvement
Evaluation
Continuous Improvement
PMO
Computer Science
Business Management
Project Management
PMP
SAFE
Microsoft Azure
JIRA
SaaS
Management
Soft Skills
Communication
Collaboration
Project Portfolio Management

Job Details

Description of Project
Seeking one full-time Program Manager resource to work on the Enterprise Transit Fare System Upgrade project. The selected resource will manage the end-to-end planning, execution, and operationalization of strategic, complex, cross-functional multi-million-dollar initiatives essential to the organization's success. Work may be performed independently and/or in a team environment depending on project needs.
At a high level, the resource will provide Program Management leadership for assigned projects.
The work is expected to be done with a hybrind of on-site and remote work..

Program Management
Develop comprehensive program, portfolio, and project plans using Waterfall, Agile, and Hybrid delivery methodologies.
Define scope, goals, deliverables, and timelines.
Apply extensive vendor management experience to ensure delivery of contractual scope within agreed upon constraints.
Leverage experience to actively manage testing activities and resources to ensure unit, performance, functionality, and user testing objectives are met.
Utilize departmental tools for program and project management, tracking, and reporting.

Team Leadership
Demonstrate business acumen and professionalism in order to clearly communicate with senior level executives in oral, written, and presentation formats.
Lead conversations to facilitate prioritization, road mapping, and trade off discussions with program stakeholders.
Manage project managers within the program to provide day to day guidance and oversight in order to ensure service delivery.
Support a collaborative and productive work and PMO team environment.
Facilitate communication and coordination for projects / programs across cross-functional teams.
Lead change management and conflict resolution efforts within the program.
Ensure teams have clear roles, responsibilities, and deliverables.

Stakeholder Management
Build strong stakeholder relationships to become a trusted advisor to project sponsors and senior leaders.
Communicate project status, risks, and issues to stakeholders and executive management in a timely manner to set expectations and escalate as appropriate.
Ensure alignment of project objectives with business goals through stakeholder management activities.

Risk & Issue Management
Proactively identify, assess, and manage project / program risks and issues through mitigation planning.
Monitor and report project / program progress and performance throughout delivery lifecycle.

Budget & Resource Management
Develop and manage program and project budgets, per governance requirements.
Allocate resources effectively to ensure program and project success through demand management and capacity planning for projects / programs assigned.
Monitor expenditures and ensure adherence to budget constraints.

Transformation & Organizational Change Management
Oversee / Lead transformation and change management scope within the program, as appropriate, to ensure solution adoption and process adherence.

Process Improvement
Support the evaluation and refinement of project management methodologies and processes.
Support continuous improvement initiatives within the PMO.
Stay abreast of industry trends and emerging practices.

Minimum Qualifications
High school diploma or GED AND nine (9) years of experience managing multiple IT and business projects
Note: Highest completed degree in the following majors: Computer Science, Business Management, or Project Management will count towards the minimum nine (9) years of required work experience.
Associates degree counts as two years of experience
Bachelor's degree or higher counts as four years of experience
Two (2) or more years in a lead role that required collaboration across multiple divisions with stakeholders from varying organizational levels.
Active PMP or PgMP Certification
Active CSM or SAFe Certification
2 years' experience with MS Project
1 years' experience with Azure Dev Ops or Jira

Desired Skills:
Experience program managing large, complex SaaS vendor implementations
Experience program managing transit initiatives
Exceptional soft skills and emotional intelligence to navigate at multiple levels across the organization
Strong communication and collaboration skills
Proven track record of delivering large initiatives within challenging constraints
Experience with PPM Tools
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.