Sr. AWS & Application Virtualization Engineer/Architect

Position: Sr. AWS & Application Virtualization Engineer/Architect
Location: Remote
Duration: Long Term

About R Systems:
R Systems is a leading digital product engineering company that designs and develops chip-to-cloud software products, platforms, and digital experiences that empower its clients to achieve higher revenues and operational efficiency. Our product mindset and engineering capabilities in Cloud, Data, AI, and CX enable us to serve key players in the high-tech industry, including ISVs, SaaS, and Internet companies, as well as product companies in telecom, media, finance, manufacturing, and health verticals.

We Are Great Place to Work Certified in 10 countries with a full-time workforce [India, USA, Canada, Poland, Romania, Moldova, Indonesia, Singapore, Malaysia & Thailand]!

We are recognized as one of the Best Tech Brands 2024 by the Times Group and India's Top 500 Value Creators 2023 by Dun & Bradstreet.
Company Link:

Job Requirement:
Mandatory Skills: AWS, Infra, ITIL
Desirable Skills: ServiceNow, Confluence, Jira, AWS Console, scripting platforms, endpoint management tools

Job Summary:
We are seeking a highly experienced Senior Infrastructure Engineer with deep expertise in AWS Workspaces, application virtualization (e.g., Island.io), and endpoint management across enterprise environments. The ideal candidate has 12+ years of IT infrastructure experience, thrives in fast-paced seasonal operations, and excels at troubleshooting, documentation, and cross-functional collaboration. This is a remote role with flexible time zone coverage.


Key Responsibilities:

• Design, deploy, and manage AWS Workspaces environments at scale for remote and hybrid teams
• Oversee application virtualization platforms such as Island.io for secure browser delivery
• Lead onboarding efforts for large seasonal workforces (e.g., 5,000+ users), ensuring smooth provisioning and access
• Resolve infrastructure escalations within SLA, with emphasis on documentation and knowledge transfer
• Collaborate with InfoSec and operations teams to ensure endpoint compliance and security
• Author and maintain SOPs, runbooks, and knowledge base articles for infrastructure processes
• Implement automation via PowerShell, Bash, or Python to streamline provisioning and support workflows
• Monitor infrastructure via tools like ServiceNow, Jira, Confluence, and endpoint platforms (e.g., Intune, JAMF, SCCM)

Required Qualifications:

• 12+ years of professional experience in IT infrastructure or systems engineering
• Proven experience managing AWS Workspaces and VDI/cloud desktop environments
• Hands-on with Island.io or similar secure browser technologies
• Proficiency in endpoint management using Intune, JAMF, and/or SCCM
• Strong scripting skills in PowerShell, Bash, or Python
• Experience with Windows, macOS, and Linux endpoint administration
• Excellent troubleshooting and escalation management skills
• Strong written documentation and communication skills

Preferred Qualifications:

• AWS Certified Solutions Architect Associate or equivalent
• Familiarity with ITIL practices and Agile/SCRUM environments
• Prior experience supporting tax season or seasonal onboarding operations
• Experience creating self-service automation tools for provisioning or diagnostics
• Understanding of DevOps principles in an enterprise setting

Why Join R Systems?

• Frequent Internal Hackathons: Engage in dynamic competitions with exciting prizes to keep your skills sharp.
• Cultural Celebrations: Strengthen our familial bonds through shared celebrations, fostering a sense of community.
• Diverse Project Exposure: Work on a variety of projects across sectors like Healthcare, Banking, e-commerce, and Retail, collaborating with leading global brands.
• Centre of Excellence (COE): Benefit from technical guidance and upskilling opportunities provided by our team of technology experts, helping you navigate your career path.
• E-Learning Platform: Gain access to comprehensive e-learning platforms coupled with a robust mentorship program to enhance your skills.
• Open Door Policy: Embrace a culture of mutual support, respect, and open dialogue, promoting a collaborative work environment.

If you are passionate and excited about working in a fast-paced, innovative environment, we would love to hear from you!
R Systems is an equal opportunity employer that does not discriminate against any employee or job applicant because of race, color, religion, national origin, sex, physical or mental disability, age, or any other characteristic protected by law. We strive to build a team that reflects the diverse communities we serve, and we actively encourage applications from individuals of all backgrounds and experiences. Our commitment to equal opportunity extends to all aspects of employment, including recruitment, hiring, training, promotion, and benefits.
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