Staff Technical Program Manager

Company Overview

Intuit is the global financial technology platform that powers prosperity for the people and communities we serve. With approximately 100 million customers worldwide using products such as TurboTax, Credit Karma, QuickBooks, and Mailchimp, we believe that everyone should have the opportunity to prosper. We never stop working to find new, innovative ways to make that possible.

Job Overview

We are looking for a creative problem solver with a passion for tackling tough customer problems to join our team and serve as a program leader, with responsibility for delivering business and technical outcomes.

If you're passionate about delivering awesome enterprise-level outcomes at a scale that helps transform the lives of our customers, we would love to have you join Fintech Product PMO, as a Staff Technical Program Manager, supporting our highest priority initiatives. The Fintech Product PMO's Mission is to accelerate the outcomes of the organization by driving for clarity among chaos and uniting cross-functional teams to operate with velocity.

Qualifications

• Strong Program Management team leadership experience, including 7 or more years leading multiple complex software development programs end-to-end
• Strategic and creative problem solver with demonstrated ability to work in a matrix environment
• Ability to influence at all levels and without direct authority, lead end-to-end, and bend seamlessly between strategic and tactical work
• Establish rapport, credibility, trust and build strong partnerships across organizations in delivering the best outcomes for complex programs
• Outstanding communication skills appropriate for executive-level audiences, strong presentation skills and compelling storytelling abilities. Able to visually communicate complex topics and influence stakeholders to take action
• Ability to rally teams behind your execution plan, communicate a clear story of challenges and opportunities, and align executive teams on program outcomes
• Experience driving program outcomes in an Agile/Scrum based environment, balancing the desire of date driven business outcomes and prioritization based development outcomes
• Fintech industry knowledge preferred

Responsibilities

• Develop the program structure and drive the program operating rhythm to bring together complex, cross-organizational teams
• Drive creation of program roadmaps and execution plans across all phases of planning, development, and production readiness and launch
• Partner with key stakeholders in executive teams, product management and engineering, and various cross functional teams to effectively drive towards program outcomes
• Quickly and effectively identify and clarify the critical issues and dependencies that need action and drive them through to closure. Communicate results clearly and in actionable form. Effectively balance business needs versus technical constraints
• Communicate progress across the organization and at all levels; Includes program status, risks, dependencies and change control
• Anticipate, recognize, and work through resistance or setbacks independently
• Thrive in establishing order and clarity amongst ambiguity and chaos
• Work well with others when conflicts arise, with ability to influence others to work towards program outcomes