Desktop Support Analyst

  • New York, NY
  • Posted 26 days ago | Updated 2 hours ago

Overview

On Site
USD 23.75 - 27.50 per hour
Contract - W2
Contract - Independent

Skills

Recruiting
Remote Support
Printers
Executive Support
Computer Networking
Wireless Communication
Routers
Android Development
Android
Cisco
Citrix
Servers
Repair
Dell
Computer Hardware
Active Directory
iPhone
iPad
Backup
Recovery
Backup Administration
Configuration Management
Management
Finance
Accounting
Marketing
Legal
Customer Support
Online Training
Artificial Intelligence
Insurance
.NET

Job Details

Description

We are in the process of recruiting a Desktop Support Analyst for our operations located in New York. This role involves providing on-site support to our end clients and involves working with a range of technologies. This position offers a long-term contract employment opportunity.

Responsibilities:

Assisting with software and hardware issues, including working with docking stations and printers.
Providing executive support, with previous experience in this area considered a plus.
Acting as the point of contact for the remote networking team, providing hands-on assistance as needed.
Managing Zoom conference rooms, ensuring smooth operations for all meetings.
Addressing any issues with the wireless access point or router, including restarting the system as needed.
Assisting with ticket resolution during downtime to ensure continuous service.
Supporting a small office environment, with around 10 desks to manage.
Utilising skills in Android Development, Cisco Technologies, Citrix Technologies, Computer Hardware, Dell Technologies, Active Directory, Apple Devices, Backup Technologies, Configuration Management as part of daily tasks.

Requirements

Proficiency in Android Development, with the ability to troubleshoot and resolve issues related to Android applications.
A strong understanding of Cisco Technologies, with the ability to configure and manage Cisco devices.
Experience with Citrix Technologies, including the ability to manage and troubleshoot Citrix servers and applications.
Knowledge of Computer Hardware, with the capabilities to diagnose, repair, and maintain various hardware components.
Familiarity with Dell Technologies, including the ability to configure and troubleshoot Dell hardware.
Experience with Active Directory, including managing user accounts, setting permissions, and troubleshooting issues.
Proficiency in managing and troubleshooting Apple Devices, including iPhones, iPads, and Macs.
Knowledge of Backup Technologies, including the ability to manage and restore backups.
Experience with Configuration Management, with the ability to manage and maintain system configurations.

Technology Doesn't Change the World, People Do.

Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app and get 1-tap apply, notifications of AI-matched jobs, and much more.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

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