Overview
On Site
USD 24.00 - 27.00 per hour
Full Time
Skills
Remote Support
Microsoft Operating Systems
Microsoft Windows 7
LAN
Customer Service
Retail
Technical Support
OS X
Computer Networking
Laptop
Hardware Support
IBM
Computer Hardware
Microsoft Windows
ServiceNow
Communication
Skype
Taxes
Life Insurance
Business Transformation
Law
Job Details
Working 100% onsite Top Skills - Must Haves
Top Skills' Details
Top 3
1. Target 8 months to 3 years Windows 10 & Apple OSX and Desktop Support experience in a corporate environment. Tech must have some Windows 7 exposure.
2. 2 to 3 years Enduser client -LAN/Networking support in a corporate environment
3. Customer Service Experience
Description
Technician Requirements:
Day to Day support-of end users-customer service
6 months to 3 years target experience range of 100 % day to day Deskside (Hands on support) experience in a corporate or retail IT Support environment (any where in that experience range 6 months to 3 years)
W7/10 Apple OSX OS Support and general Client Networking support
Desktop/Laptop Installation/de-installation experience
Desktop/Laptop hardware support
Skills
IBM, W7, Deskside
Additional Skills & Qualifications
This is a deskside support representative role providing hands on troubleshooting support. The main office is located in Cupertino,CA with occasional support for 2nd office in Sunnyvale, CA. Hardware is 50% Apple and 50% Windows. Ticketing tool is Service Now and communication tool is Skype.
Pay and Benefits
The pay range for this position is $24.00 - $27.00/hr.
Eligibility requirements apply to some benefits and may depend on your job
classification and length of employment. Benefits are subject to change and may be
subject to specific elections, plan, or program terms. If eligible, the benefits
available for this temporary role may include the following:
Medical, dental & vision
Critical Illness, Accident, and Hospital
401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
Life Insurance (Voluntary Life & AD&D for the employee and dependents)
Short and long-term disability
Health Spending Account (HSA)
Transportation benefits
Employee Assistance Program
Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a fully onsite position in Cupertino,CA.
Application Deadline
This position is anticipated to close on May 21, 2025.
About TEKsystems and TEKsystems Global Services
We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
- Windows 10
- Windows 7
- Deskside
Top Skills' Details
Top 3
1. Target 8 months to 3 years Windows 10 & Apple OSX and Desktop Support experience in a corporate environment. Tech must have some Windows 7 exposure.
2. 2 to 3 years Enduser client -LAN/Networking support in a corporate environment
3. Customer Service Experience
Description
Technician Requirements:
Day to Day support-of end users-customer service
6 months to 3 years target experience range of 100 % day to day Deskside (Hands on support) experience in a corporate or retail IT Support environment (any where in that experience range 6 months to 3 years)
W7/10 Apple OSX OS Support and general Client Networking support
Desktop/Laptop Installation/de-installation experience
Desktop/Laptop hardware support
Skills
IBM, W7, Deskside
Additional Skills & Qualifications
This is a deskside support representative role providing hands on troubleshooting support. The main office is located in Cupertino,CA with occasional support for 2nd office in Sunnyvale, CA. Hardware is 50% Apple and 50% Windows. Ticketing tool is Service Now and communication tool is Skype.
Pay and Benefits
The pay range for this position is $24.00 - $27.00/hr.
Eligibility requirements apply to some benefits and may depend on your job
classification and length of employment. Benefits are subject to change and may be
subject to specific elections, plan, or program terms. If eligible, the benefits
available for this temporary role may include the following:
Medical, dental & vision
Critical Illness, Accident, and Hospital
401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
Life Insurance (Voluntary Life & AD&D for the employee and dependents)
Short and long-term disability
Health Spending Account (HSA)
Transportation benefits
Employee Assistance Program
Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a fully onsite position in Cupertino,CA.
Application Deadline
This position is anticipated to close on May 21, 2025.
About TEKsystems and TEKsystems Global Services
We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.