TEOCO Application Administrator - Remote

Overview

Remote
$130,000 - $135,000
Full Time

Skills

TEOCO
Admin

Job Details

Job Title: TEOCO Application Administrator

Location: Remote

Duration: Full Time

Start Date: ASAP

Update From Manager:

We don't need a TEOCO developer - we need someone who can manage onboarding/offboarding requests, handle some basic management tasks in TEOCO, and monitor the interfaces between TEOCO and Oracle Fusion. This includes daily monitoring efforts, plus onboarding on occasional basis (say 1 person a week) and regular audits. There is some overlap in the monitoring of the interfaces/data transfers which require Oracle knowledge/access as well.

Overview

We are seeking a resource to support and administer TEOCO, a SaaS application used for managing invoices from vendors for leased circuits ( Type 2 circuits ). This role is primarily administrative with light troubleshooting responsibilities. The candidate will ensure smooth operations, user support, and compliance reporting.

Key Responsibilities

  • User Administration:
    • Manage onboarding and offboarding requests.
    • Process zSM requests and obtain necessary approvals from the TEOCO business team.
    • Submit onboarding/offboarding requests to TEOCO.
  • Compliance & Reporting:
    • Generate reports for audits and SOX compliance as required.
  • Troubleshooting & Support:
    • Respond promptly to user requests and issues during business hours.
    • Assist with data ingestion issues and resolve integration problems when outages occur.
  • Integration Management:
    • Maintain and troubleshoot integrations/feeds between TEOCO and Zayo systems (e.g., Salesforce, Oracle Fusion).
    • Coordinate with EIP (Enterprise Integration Platform) team for sync issues post-outage.

Technical Skills & Qualifications

  • Familiarity with SaaS platforms and user administration.
  • Basic understanding of integrations and data flows (Salesforce, Oracle Fusion).
  • Ability to troubleshoot issues related to data ingestion and system sync.
  • Strong communication and coordination skills.
  • Experience with compliance reporting (SOX) is a plus.

Additional Details

  • No development work required; TEOCO is hosted and managed by a third-party provider.
  • Candidate should be responsive and available during U.S. business hours.

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