Technical Support Technician

Job Title: Data Center ID Delivery Technician

Location: Ashburn, VA

Day to Day:

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  Provides support to end users on a variety of issues. Identifies, researches, and resolves technical problems. Responds to telephone calls, email and personnel requests for technical support.
  
  


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  Documents, tracks and monitors the problem to ensure a timely resolution.
  
  


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  May require an associate s degree in a related area and 0-3 years of experience in the field or in a related area.
  
  


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  Has knowledge of commonly-used concepts, practices, and procedures within a particular field.
  
  


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  Relies on instructions and pre-established guidelines to perform the functions of the job. Works under immediate supervision.
  
  


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  Primary job functions do not typically require exercising independent judgment. Typically reports to a supervisor or manager.
  
  

Must-Haves:

• 0-3 years of experience in the field or in a related area


• Experience working on driver repairs/dry-work/break-fix


• Basic familiarity with computer hardware


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  Understands Clients Leadership Principals
  
  


• Lift up to 40lbs

Nice to Have:

• CompTIA A+ & Network+ Certification


• Data center experience

Education/Certifications:

• Associate s degree in a related field

Payrate: $20- $25

The Company offers the following benefits for this position, subject to applicable eligibility requirements: medical insurance, dental insurance, vision insurance, 401(k) retirement plan, life insurance, long-term disability insurance, short-term disability insurance, paid parking/public transportation, paid time off, paid sick and safe time, hours of paid vacation time, weeks of paid parental leave, and paid holidays annually as applicable.