IBM Mainframe Operator @ Remote (DC area preferred) (NIGHT SHIFT JOB)

Job Title: IBM Mainframe Operator

Location: Remote (DC area preferred) (NIGHT SHIFT JOB)

Duration: 6+ Months contract to hire

This position is staffed 24x7x365, the shift we are primarily hiring for is 10pm 6am and may include some weekend overnight shifts.

Pref Consultant's With Active public trust clearance

Primary Responsibilities Include:
Serves as an Operator for the mainframe environment, which provides mainframe systems support for -wide customers in an enterprise data center environment.
Responsible for the monitoring, operations, integrity, and technical support of the Department s IBM System mainframe environment.
Perform systems operation support, including mainframe operator administration and general troubleshooting.
Document all platform service processes and procedures and maintain the artifacts in a document repository.
Provide monitoring support for mainframe LPARS across all datacenters. Check all monitors for alarms and ensure tickets are open on selected sites down.
Answer incoming calls and direct request to system engineers if problems can t be resolved quickly.
Continuously monitor for high priority ticket outages or major issues.
Perform status updates to BMC system on any open tickets and follow up with customers.
Verify Batch Jobs that are in the queue for execution.
Cancel or release and start batch jobs per user request on mainframe LPARs.
Assist customers with starting VPS printers.
Recycle customer s ONLINEs per request.
Release and start system initiators.
IPL/Shutdown system LPARs during scheduled mainframe outages or as requested.

Required Qualifications:
High School diploma with 4+ years experience
Hands-on knowledge of Mainframe Operations is required for this position
Must be proficient logging on the HMCs at both sites
Must have knowledge of Basic Operator commands
Ability to determine, analyze and resolve software and device related problems
Demonstrated communication skills and ability to develop positive relationships with customers, team members, vendor service providers and stakeholders
Strong customer service skills
Ability to communicate problems and solutions both verbally and in writing to the Government Lead
Ability to take direction to troubleshoot problems
Ability to work closely with others in a team environment
Ability to interface with all customer levels
IBM z-series Mainframes, IBM TS7720/7740 VTL
Operating Systems: z/OS,
IBM SW: JES2, TSO, ISPF, SDSF, JCL, FTP, VTAM, SMS, IBM Utilities, Tape Management Software (CA-1), CA-Scheduler