Overview
Skills
Job Details
About Genzeon
Delivering excellence in IT services and solutions for the retail and healthcare sectors. Genzeon is a leading provider of intelligent automation, security, compliance, cloud, and managed services. Our healthcare capabilities integrate data systems, facilitate information flow, and leverage interoperability to improve clinical and operational outcomes. Genzeon empowers retail enterprises with multichannel IT solutions that deliver a personalized experience for consumers.
Genzeon has an exciting opening for Implementation Senior Project Manager to join our dynamic team.
Title: Implementation Senior Project Manager Location: Phoenix, AZ (Inperson Interview Required) (Must be from Central or Arizona)
Duration: 6 Months
Accountable for the development, implementation and ongoing management of more complex projects which typically impact more than one of the following: process, system, product and/or function and may run a year in duration. Leads/manages all aspects of the project and or program such as planning, coordination, development, implementation including the financial implications while prioritizing work, resources and time. Ensures the end state of the project and/or business operations meets business objective(s) and that all deliverables and due dates are met. Highly collaborative process often requires managing relationships across the segments or multiple functional areas. Supports the business by recommending appropriate actions, strategies and/or alternatives to meet business needs.
Essential Duties:
Develop and implement strategic program/project plan to achieve business goals
Proactively lead program and/or project by setting direction of medium to large projects, creating project plan, timeline identifying key milestones and additional resources needed on assigned project(s)
Actively participates in all aspects of the document and verbal readiness reviews and is actively involved in Command Center issue/risk resolution.
Identify gaps and recommend enhancements related to new and/or existing products, services and operational processes based on broad view of the organization
Solicit and evaluate internal and external customer/regulator feedback to enhance continuous quality improvement
Manage program/project budget and/or financial implications
Facilitate/present influencing various internal (these may be cross-functional/segment) and external parties (e.g., vendor, regulators, etc.)
Identify risks and/or issues that may stall project and address them by either resolving the issue, creating an alternative solution, or effectively escalating for resolution
Track progress and communicate project(s) status on a regular basis to stakeholders
Build communication plan for implementation to ensure all impacted parties are informed of progress, next steps, issues, etc.
Mentor and/or manage project team members (including other project managers) either directly or through matrixed relationships
Act as an advocate for change may require influencing others to see the value in project, including managing interpersonal sensitivities and articulating the strategic view to ensure project alignment
Background and Experience
5-7 years of successful project management experience in health operations or similar disciplines with increasingly more complex projects across a highly matrixed organization.
Demonstrated project successes with related disciplines: business process development, implementations, migrations, system upgrades, automation replacement, operational improvements, etc.
Demonstrated skills in building/directing an internal team to collaborate with a broad team of SMEs from diverse organizational backgrounds to effectively meet project goals and affect change
Project/program expertise in stakeholder facilitations, communications and relationship management
Deep experience with project management fundamental skills: planning, controlling, leading, risk/issue management, budget management, including written, oral and presentation skills