Salesforce Administrator

Salesforce Administrator

ONSITE

Houston, TX 77086

Key Responsibilities

• Collaborate with internal teams to translate business needs into scalable technology solutions.


• Develop and maintain comprehensive documentation for Salesforce processes, configurations, and best practices.


• Configure and manage Salesforce, including custom objects, fields, validation rules, user roles, permissions, and layouts.


• Create and manage reports, dashboards, and custom views to support data-driven decision making.


• Conduct regular data audits and cleanup tasks to ensure integrity and alignment with business goals.


• Import/export data between Salesforce and external systems, maintaining accuracy and security.


• Train and support users on Salesforce functionality, workflows, and best practices.


• Partner with external consultants and vendors on larger-scale implementations or integrations.


• Support and evolve custom-built Intake App in collaboration with developers and platforms such as OneDrive and Salesforce.


• Communicate project timelines, risks, and outcomes to business stakeholders and end users.


• Continuously assess system performance and proactively resolve issues or bottlenecks.


• Explore emerging technologies such as Artificial Intelligence and automation to enhance business efficiency.

Qualifications

• Bachelor's degree in Information Science, Computer Science, Business Administration, or equivalent professional experience.


• 2+ years of hands-on Salesforce experience, including data management and system configuration.


• Proficient in Microsoft 365 (Excel, Teams, SharePoint, etc.).


• Strong understanding of IT principles, system testing, security best practices, and integration tools.


• Bonus: Experience with MuleSoft or similar automation/integration platforms.


• Bonus: Experience using Salesforce declarative tools such as Flows and formula fields.

All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and Los Angeles County Fair Chance Ordinance. For unincorporated Los Angeles county, to the extent our customers require a background check for certain positions, the Company faces a significant risk to its business operations and business reputation unless a review of criminal history is conducted for those specific job positions.