ServiceNow Vulnerability Response Administrator

Overview

Remote
$100,000 - $135,000
Full Time

Skills

ServiceNow
Cyber Engineering
Restful API
RESTful
SQK
Scrum
HTML
Service Now
Python
AngularJS
Business Process
Cascading Style Sheets
Cloud Computing
Configuration Management Database
Conflict Resolution
Dashboard
Data Integrity
Agile
Analytics
Collaboration
Communication
Compliance Management
Risk Management
Virtual Reality
Workflow
Access Control
JavaScript
API
Presentations
Problem Solving
React.js
Regulatory Compliance

Job Details

Job Title: ServiceNow Vulnerability Response Administrator Work location: Remote
Job Description:

Must Have Technical/Functional Skills

ServiceNow (required)

Cyber Engineering (required)

Restful API (required)

Python (nice to have)

Cloud (nice to have)

Agile (nice to have)

Problem Solving/Troubleshooting (required)

Presentation/Speaking Skill (nice to have)

SQK experience (nice to have)

Roles & Responsibilities

Monitor and troubleshoot the performance of the ServiceNow environments (Dev, Test, and Production Instances).

Conduct routine health assessments, ensuring peak performance and availability.

Implement and maintain ServiceNow security policies, roles, and access controls, ensuring data confidentiality and compliance with regulatory requirements.

Perform regular application updates and patches, ensuring system stability and security compliance

Lead Support interactions with Cases, Changes, Requests, and escalations.

Administer software and plugin upgrades, establish a rollback plan for upgrades, ensuring minimal disruption in case of unforeseen issues.

Collaborate with stakeholders to identify workflow requirements and streamline business processes.

Develop and maintain ServiceNow Performance Analytics dashboards and indicators to provide insights into platform usage and performance.

Act as a subject matter expert on ServiceNow Vulnerability Response capabilities, providing guidance and recommendations to stakeholders and project teams.

Configure and maintain ServiceNow integrations with third-party systems, ensuring data integrity and seamless communication.

Collaborate with project managers, business analysts, developers, and other stakeholders to define project requirements, milestones, and deliverables.

Document project-related configurations, customizations, and integrations, capturing lessons learned and best practices for future reference.

Technical experience with ServiceNow CMDB capabilities to drive improvements in matching discovered items from various scanners to configuration items and application services

Minimum 5 years of ServiceNow platform experience

Experience working in Agile/Scrum methodologies

Basic understanding of risk management helps understand how organizations might prioritize certain systems, environments, or assets within VR.

Basic understanding of policy and compliance management is helpful when trying to automate compliance across various sources or standards

Python, Angular/React, JavaScript, HTML/CSS, and API development experience are necessary

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.