ServiceNow CMDB Developer

Overview

On Site
BASED ON EXPERIENCE
Full Time

Skills

CMDB DEVELOPER
SERVICENOW DEVELOPER
SERVICENOW
CMDB
DISCOVERY
SERVICE MAPPING

Job Details

APN Consulting, Inc. is a progressive IT staffing and services company offering innovative business solutions to improve client business outcomes. We focus on high impact technology solutions in ServiceNow, Fullstack, Cloud & Data, and AI / ML. Due to our globally expanding service offerings we are seeking top-talent to join our teams and grow with us.

Direct Client Requirement
Job Title: ServiceNow CMDB Developer

Location: Philadelphia, PA 19103 (3 to 4 days in a week to office)
Type - FTE/Perm

Job Summary:
We are seeking a skilled ServiceNow CMDB Developer to join our CMDB Development team. The ideal candidate will be responsible for the design, development, implementation, and maintenance of our ServiceNow Configuration Management Database (CMDB). This role involves ensuring the accuracy, completeness, and integrity of CMDB data to support various IT service management processes.

Responsibilities:

  • Develop and configure the ServiceNow CMDB, including CI classes, relationships, and attributes.
  • Implement and maintain Discovery patterns, probes, and sensors to populate CMDB data.
  • Integrate CMDB with other IT systems and tools.
  • Develop and maintain CMDB health dashboards and reports.
  • Collaborate with stakeholders to define CMDB requirements and ensure data quality.
  • Troubleshoot and resolve CMDB-related issues.

Qualifications:
  • Proven experience as a ServiceNow Developer, with a strong focus on CMDB.
  • In-depth knowledge of ITIL processes, particularly Configuration Management.
  • Experience with Discovery and Service Mapping.
  • Proficiency in JavaScript, GlideScript, and other ServiceNow development technologies.
  • Strong analytical and problem-solving skills.
  • ServiceNow Certified Application Developer (CAD) or Certified Implementation Specialist (CIS-ITSM) preferred.

We are committed to fostering a diverse, inclusive, and equitable workplace where individuals from all backgrounds feel valued and empowered to contribute their unique perspectives. We strongly encourage applications from candidates of all genders, races, ethnicities, abilities, and experiences to join our team and help us build a culture of belonging.
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