Field Technician

Overview

Accepts corp to corp applications
Contract - W2
Contract - Independent
Contract - long term

Skills

Azure
SCCM
Windows
VPN
Field Technician

Job Details

Field Technician

Work Location:

LA53-AR7
1615 Poydras St,
New Orleans
LA
USA
70112-1254

Job description:
Provides on-site field support to customers including installation, and servicing and repairing systems and equipment. Verifies and approves operational quality of system equipment.
Resolves customer issues in the areas of hardware installation, repair, upgrade and maintenance. Assists in investigating and resolving complex installations and maintenance matters of significance.
Instructs customers in the operation and maintenance of systems/equipment.
Ensures issues are referred to the appropriate personnel/service areas for follow up, testing and troubleshooting.
Acts as a liaison with customers on administrative and technical matters for assigned projects.
Performs analysis and prepares reports on system problem trends and issues.
Troubleshoot user accounts
Understanding of SCCM, VPN, Azure, O365, Windows 10 & 11

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.