Director of Infrastructure

Targeting a director of infrastructure local to NYC/

full time

Salary: 200k+

Director of Infrastructure, based in the New York office, to play an integral role as a member of its IT department. Responsibilities include delivery of all IT infrastructure and related IT operations used to enable business capabilities and services across the firm. This person will be responsible for defining IT Infrastructure strategy, direction, architecture, standards, and management to include disaster recovery, security, systems, servers, networks, and storage. This role will manage the IT helpdesk and system engineers and must ensure reliable 24x7 operations. This role will report directly to the CTO.

Responsibilities:
Strategic Leadership

• Set the mission, vision, and strategy of the IT Infrastructure to maximize the success of business and IT enterprise initiatives.
• Lead infrastructure modernization initiatives including cloud migration, network upgrades, and automation.
• Collaborate with senior leadership to support digital transformation and innovation.
• Build successful stakeholder relationships with other IT and business leaders by developing a clear understanding of business needs and ensuring cost-effective delivery of IT services to meet those needs.
• Research and recommend new technologies, applications, hardware, etc. Provide direction on what emerging technologies should be incorporated into products and services to successfully deliver overall IT strategy.
• Maintain a comprehensive knowledge of current trends and developments in the industry.

Cloud & DevOps

• Architect and oversee hybrid and cloud environments (preferably Azure), ensuring optimal performance, scalability, resiliency, security, and cost-efficiency.
• Champion DevOps best practices including CI/CD pipelines, infrastructure-as-code, configuration management, automated testing, and monitoring.
• Drive adoption of containerization and orchestration technologies (e.g., Docker, Kubernetes).

Operational Excellence

• Manage ongoing strategic vendor partner relationships, including but not limited to MSP and MSSP relationships, and ensure timely and cost-effective delivery of services and products. Conduct vendor evaluations ensuring best in class technologies and partners.
• Oversee the day-to-day operations of infrastructure including our data center, cloud environment, networks, storage, and disaster recovery.
• Administer our M365 environment, including but not limited to Exchange Online, MS Teams, Azure Active Directory, and MS Dynamics 365
• Oversee the monitoring, maintenance, testing and administration of all IT systems, to include applications, servers, storage, firewalls, switches, desktops, laptops, A/V equipment, and mobile devices. Implement upgrades needed to maintain service levels.
• Ensure high availability, performance, and scalability of systems across the firm.

Security & Compliance

• Manage the company's Cybersecurity strategy roadmap. Maintain a Disaster Recovery strategy plan for critical systems and infrastructure.
• Establish and maintain compliance with necessary IT policies and procedures for the smooth operations and recovery of the computing environment. Deploy and manage systems/ applications/monitoring processes and tools to proactively identify and resolve problems within the environment.
• Own the third-party risk management program including vendor security assessments and ongoing monitoring of supply chain and SaaS risks.
• Partner with compliance team to ensure infrastructure meets cybersecurity and regulatory standards (e.g., SEC).
• Implement robust monitoring, logging, and incident response protocols.

Team Leadership

• Be an escalation point for Tech Support including any issues related to the end-user computing environment (desktops, laptops, mobile devices, printers, applications, etc.). Ensure end-user needs are met in a timely and effective manner.
• Build and lead a high-performing infrastructure team, fostering a culture of accountability and continuous improvement.
• Mentor and develop talent across engineering and operations.

Budget & Planning

• Develop and manage infrastructure budgets, forecasts, and capacity planning.
• Evaluate and recommend new technologies and tools to improve efficiency and reduce risk.

Technical Skills:

• Microsoft certifications i.e., Azure Solutions Architect Expert, Cybersecurity Architect Expert
• Cybersecurity certifications i.e. CISSP, CISM, CCSP
• Microsoft Windows Server 2016, 2019, 2022, 2025, Linux (Ubuntu 22.04 and higher)
• Windows 11
• Containerization (Docker, Kubernetes), CI/CD Pipelines (GitHub Actions, Jenkins), Version Control (Git) and Infrastructure as Code (Terraform, ARM, Packer)
• Configuration Management technologies i.e., Ansible, Puppet, Chef
• Understanding of SAST/DAST/SCA tooling such as Snyk, Veracode or Checkmarx
• Familiar with secrets management (Hashicorp Vault, Azure Key Vault, or Keeper)
• VMware in multiple host environments
• Remote desktop technologies (Citrix, VPN, VDI)
• Programming/scripting skills in Python, Bash or PowerShell
• Cloud Services with preferred Azure
• M365 (Entra ID, email, MS Teams, SharePoint, OneDrive, Power BI, Power Automate, MS Office 365, conditional access policies)
• Strong understanding of networking and routing
• Hardware: PC's, laptops, printers, Nutanix servers, Cisco switches and Fortinet firewalls a plus
• Knowledge of products like Varonis, Zscaler, Logic Monitor, Tenable, Rubrik
• EDR software, DLP Software, and Micro segmentation software
• CSPM, SSPM
• TCP/IP, DNS, DHCP, WAN, LAN, VoIP, VLAN
• Good presentation skills to all levels, both technical and business

Requirements:

• A bachelor's or advanced degree in computer science, business information systems, or other computer related degree
• 10+ years' experience helping to transform IT infrastructure
• Proven experience in IT infrastructure management in a complex environment and a background in architecture, systems administration, network administration, cloud architecture, and DevOps
• Leadership experience in directing, leading, and mentoring IT professionals
• Familiar with Zero Trust architectures and cloud-native security best practices
• Solid project management skills and the ability to manage multiple projects concurrently
• Demonstrates the business and financial acumen necessary to develop and present ideas and solutions in a clear, concise, organized manner
• Strong written/verbal communication skills. Effective in influencing and negotiating to achieve amicable outcomes
• Ability to effectively deal with work pressure, and maintain a composed and calm attitude
• Ability to evolve and quickly learn bleeding edge technologies
• Financial Services experiences a plus

What We Offer:

• Competitive base salary and incentive compensation.
• Company subsidized medical/Rx, dental and vision insurance for employee, partner & dependents.
• 401K plan, Life insurance, and short & long-term disability coverage.
• One Medical membership (covered for employee and dependents), Wellhub membership, Employee assistance program (EAP), Gym reimbursement and other wellness offerings.
• Pre-tax transit and parking programs, Health Savings Account (HSA), and flexible spending programs for medical and dependent care.
• Personalized development and career growth opportunities.
• Volunteer opportunities and gift-matching program.
• Flexible time off, paid parental leave, and Sabbatical with company tenure.
• Hybrid remote work environment, "Work from Anywhere" weeks, and business casual dress.