Overview
On Site
$60 - $72 hourly
Contract - W2
Contract - Temp
Skills
FOCUS
Management
SSO
Multi-factor Authentication
Regulatory Compliance
Routing
ProVision
Network Security
Continuous Improvement
Tier 3
User Experience
SIP Trunking
VoIP
Telephony
Reporting
Migration
WebEx
Problem Solving
Conflict Resolution
Documentation
Communication
Stakeholder Management
Cisco
Collaboration
Microsoft
Unified Communications
Dashboard
Splunk
Artificial Intelligence
Messaging
Job Details
RESPONSIBILITIES:
Kforce has a client that is seeking a Unified Communications Engineer (Zoom) in Fort Worth, TX.
Summary:
We are seeking a highly skilled and self-driven Unified Communications Engineer (Zoom Specialist) to lead enterprise-level deployment, configuration, and support of Zoom across our organization. This individual will be responsible for Zoom platform engineering and administration, with a focus on integrating Zoom into a hybrid Cisco/Webex environment. The ideal candidate is a hands-on engineer with proven expertise in Zoom technologies, unified communications, and collaboration ecosystems.
Key Responsibilities:
Zoom Platform Administration:
* Configure and manage Zoom Meetings, Webinars, Rooms, and Zoom Phone
* Implement and maintain policies for SSO, MFA, compliance, and security
* Monitor platform health and troubleshoot issues using Zoom dashboards, call quality metrics, and reporting tools
Unified Communications & Hybrid Deployments:
* Design and implement Zoom solutions that coexist with Webex and Cisco UC platforms
* Work with SIP trunking, VoIP, and SBCs to ensure reliable call routing and interoperability
* Provision and maintain endpoints such as headsets, desk phones, and room systems
Engineering & Migration Initiatives:
* Drive large-scale migration projects, including transitions from Webex/Cisco to Zoom
* Build deployment frameworks, automation, and standardized processes for repeatable success
* Collaborate with cross-functional IT teams (network, security, collaboration) to ensure seamless integration
Support & Continuous Improvement:
* Act as the subject matter expert (SME) for Zoom technologies
* Provide tier-3 support and escalation for collaboration-related issues
* Stay current on UC/collaboration trends and recommend enhancements to improve user experience
REQUIREMENTS:
* 8+ years of experience in Unified Communications engineering
* 5+ years of hands-on Zoom platform administration (Zoom Rooms, Zoom Phone, Meetings, Webinars)
* Experience deploying Zoom in hybrid Webex/Cisco environments
* Strong knowledge of SIP trunking, VoIP, SBCs, and telephony protocols
* Proficiency with collaboration tools monitoring and reporting
* Experience with migration projects (Webex/Zoom strongly preferred)
* Strong troubleshooting, problem-solving, and documentation skills
* Ability to work independently and self-drive initiatives from design to delivery
* Excellent communication and stakeholder management skills
Preferred Skills:
* Certifications in UC technologies (Zoom Certified Integrator, Cisco Collaboration, etc.)
* Experience with Microsoft Teams or other UC platforms
* Familiarity with call quality monitoring tools (Zoom Dashboard, ThousandEyes, Splunk, etc.)
The pay range is the lowest to highest compensation we reasonably in good faith believe we would pay at posting for this role. We may ultimately pay more or less than this range. Employee pay is based on factors like relevant education, qualifications, certifications, experience, skills, seniority, location, performance, union contract and business needs. This range may be modified in the future.
We offer comprehensive benefits including medical/dental/vision insurance, HSA, FSA, 401(k), and life, disability & ADD insurance to eligible employees. Salaried personnel receive paid time off. Hourly employees are not eligible for paid time off unless required by law. Hourly employees on a Service Contract Act project are eligible for paid sick leave.
Note: Pay is not considered compensation until it is earned, vested and determinable. The amount and availability of any compensation remains in Kforce's sole discretion unless and until paid and may be modified in its discretion consistent with the law.
This job is not eligible for bonuses, incentives or commissions.
Kforce is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.
By clicking ?Apply Today? you agree to receive calls, AI-generated calls, text messages or emails from Kforce and its affiliates, and service providers. Note that if you choose to communicate with Kforce via text messaging the frequency may vary, and message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You will always have the right to cease communicating via text by using key words such as STOP.
Kforce has a client that is seeking a Unified Communications Engineer (Zoom) in Fort Worth, TX.
Summary:
We are seeking a highly skilled and self-driven Unified Communications Engineer (Zoom Specialist) to lead enterprise-level deployment, configuration, and support of Zoom across our organization. This individual will be responsible for Zoom platform engineering and administration, with a focus on integrating Zoom into a hybrid Cisco/Webex environment. The ideal candidate is a hands-on engineer with proven expertise in Zoom technologies, unified communications, and collaboration ecosystems.
Key Responsibilities:
Zoom Platform Administration:
* Configure and manage Zoom Meetings, Webinars, Rooms, and Zoom Phone
* Implement and maintain policies for SSO, MFA, compliance, and security
* Monitor platform health and troubleshoot issues using Zoom dashboards, call quality metrics, and reporting tools
Unified Communications & Hybrid Deployments:
* Design and implement Zoom solutions that coexist with Webex and Cisco UC platforms
* Work with SIP trunking, VoIP, and SBCs to ensure reliable call routing and interoperability
* Provision and maintain endpoints such as headsets, desk phones, and room systems
Engineering & Migration Initiatives:
* Drive large-scale migration projects, including transitions from Webex/Cisco to Zoom
* Build deployment frameworks, automation, and standardized processes for repeatable success
* Collaborate with cross-functional IT teams (network, security, collaboration) to ensure seamless integration
Support & Continuous Improvement:
* Act as the subject matter expert (SME) for Zoom technologies
* Provide tier-3 support and escalation for collaboration-related issues
* Stay current on UC/collaboration trends and recommend enhancements to improve user experience
REQUIREMENTS:
* 8+ years of experience in Unified Communications engineering
* 5+ years of hands-on Zoom platform administration (Zoom Rooms, Zoom Phone, Meetings, Webinars)
* Experience deploying Zoom in hybrid Webex/Cisco environments
* Strong knowledge of SIP trunking, VoIP, SBCs, and telephony protocols
* Proficiency with collaboration tools monitoring and reporting
* Experience with migration projects (Webex/Zoom strongly preferred)
* Strong troubleshooting, problem-solving, and documentation skills
* Ability to work independently and self-drive initiatives from design to delivery
* Excellent communication and stakeholder management skills
Preferred Skills:
* Certifications in UC technologies (Zoom Certified Integrator, Cisco Collaboration, etc.)
* Experience with Microsoft Teams or other UC platforms
* Familiarity with call quality monitoring tools (Zoom Dashboard, ThousandEyes, Splunk, etc.)
The pay range is the lowest to highest compensation we reasonably in good faith believe we would pay at posting for this role. We may ultimately pay more or less than this range. Employee pay is based on factors like relevant education, qualifications, certifications, experience, skills, seniority, location, performance, union contract and business needs. This range may be modified in the future.
We offer comprehensive benefits including medical/dental/vision insurance, HSA, FSA, 401(k), and life, disability & ADD insurance to eligible employees. Salaried personnel receive paid time off. Hourly employees are not eligible for paid time off unless required by law. Hourly employees on a Service Contract Act project are eligible for paid sick leave.
Note: Pay is not considered compensation until it is earned, vested and determinable. The amount and availability of any compensation remains in Kforce's sole discretion unless and until paid and may be modified in its discretion consistent with the law.
This job is not eligible for bonuses, incentives or commissions.
Kforce is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.
By clicking ?Apply Today? you agree to receive calls, AI-generated calls, text messages or emails from Kforce and its affiliates, and service providers. Note that if you choose to communicate with Kforce via text messaging the frequency may vary, and message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You will always have the right to cease communicating via text by using key words such as STOP.
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.