Overview
On Site
Depends on Experience
Contract - W2
Contract - Independent
Contract - 12 Month(s)
No Travel Required
Skills
Scrum Master
Jira
GitLab
Confluence
AppDynamics
Splunk
Agile Coach
Job Details
Core Responsibilities
- Helps teams self-organize and self-manage while ensuring adequate progress toward team goals.
- Organizes and facilitates:
- Daily stand-up meetings
- Sprint planning and reviews
- Estimation sessions
- Retrospectives
- Release planning
- Demos
- Burndown tracking
- Other Scrum-related meetings
- Works collaboratively with IT partner teams to support development and software delivery.
- Assists the Product Owner and Technical Product Manager in:
- User story creation/prioritization
- Product backlog grooming via emergent requirements
- Asks difficult questions, removes impediments, and makes issues and problems visible.
- Collaborates with the team on solutions and escalates as necessary.
- Shows strong ownership and accountability; ensures development team efficiency toward Sprint goals.
- Coaches the development team and stakeholders on Agile/Scrum tools and practices at a sustainable pace.
- Ensures development teams practice core Agile principles such as:
- Collaboration
- Prioritization
- Team accountability
- Visibility
- Ensures early and frequent cross-functional coordination (analysts, developers, testers).
- Recommends process improvements and assists in implementing best practices.
- Identifies and manages issues and risks, resolving them proactively.
- Mitigates risks and issues in real-time, executing resolutions on demand.
- Possesses excellent interpersonal skills and can work with diverse personalities under pressure and tight deadlines.
- Demonstrates awareness of Agile and DevOps practices (e.g., Test Driven Development, Continuous Integration).
- Analyzes project issues and proactively defines alternative solutions.
- Works closely with delivery teams to set expectations and ensure timely task completion.
- Operates in a 24/7 system support role, focused on maintaining high system availability.
- Supports software-related escalations and drives resolutions.
- Experience working in an onshore/offshore team model.
Experience and Skills Required
- 4 7 years of experience in Agile development, including coaching on Agile methodologies and tools.
- Experience working with:
- API/UI and REST services (preferred)
- iOS and Web Applications (preferred)
- Teams supporting frontline experiences
- Teams collaborating directly with business partners
- Commerce/selling experience (preferred)
- Extensive knowledge of IT concepts, strategies, methodologies, architectures, and technical standards.
- Proven leadership experience delivering successful project outcomes.
- Strong understanding of best practices and IT operations for highly available systems.
- Effective communicator with both technical and non-technical stakeholders, including leadership.
- Hands-on experience with tools such as:
- Jira
- GitLab
- AppDynamics
- Splunk
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