Scrum Master (Need Locals to Atlanta, GA)

Core Responsibilities

• Helps teams self-organize and self-manage while ensuring adequate progress toward team goals.
• Organizes and facilitates:
• Daily stand-up meetings
• Sprint planning and reviews
• Estimation sessions
• Retrospectives
• Release planning
• Demos
• Burndown tracking
• Other Scrum-related meetings
• Works collaboratively with IT partner teams to support development and software delivery.
• Assists the Product Owner and Technical Product Manager in:
• User story creation/prioritization
• Product backlog grooming via emergent requirements
• Asks difficult questions, removes impediments, and makes issues and problems visible.
• Collaborates with the team on solutions and escalates as necessary.
• Shows strong ownership and accountability; ensures development team efficiency toward Sprint goals.
• Coaches the development team and stakeholders on Agile/Scrum tools and practices at a sustainable pace.
• Ensures development teams practice core Agile principles such as:
• Collaboration
• Prioritization
• Team accountability
• Visibility
• Ensures early and frequent cross-functional coordination (analysts, developers, testers).
• Recommends process improvements and assists in implementing best practices.
• Identifies and manages issues and risks, resolving them proactively.
• Mitigates risks and issues in real-time, executing resolutions on demand.
• Possesses excellent interpersonal skills and can work with diverse personalities under pressure and tight deadlines.
• Demonstrates awareness of Agile and DevOps practices (e.g., Test Driven Development, Continuous Integration).
• Analyzes project issues and proactively defines alternative solutions.
• Works closely with delivery teams to set expectations and ensure timely task completion.
• Operates in a 24/7 system support role, focused on maintaining high system availability.
• Supports software-related escalations and drives resolutions.
• Experience working in an onshore/offshore team model.

Experience and Skills Required

• 4 7 years of experience in Agile development, including coaching on Agile methodologies and tools.
• Experience working with:
• API/UI and REST services (preferred)
• iOS and Web Applications (preferred)
• Teams supporting frontline experiences
• Teams collaborating directly with business partners
• Commerce/selling experience (preferred)
• Extensive knowledge of IT concepts, strategies, methodologies, architectures, and technical standards.
• Proven leadership experience delivering successful project outcomes.
• Strong understanding of best practices and IT operations for highly available systems.
• Effective communicator with both technical and non-technical stakeholders, including leadership.
• Hands-on experience with tools such as:
• Jira
• GitLab
• AppDynamics
• Splunk