Product Specialist

Job#: 2085524

Job Description:

Looking for a Product Manager for a Chemical company in the Greater Philadelphia area.

Summary

This position is responsible for product and application expertise in a specific technology to optimize customer process performance by recommending best fit (cost/performance) solution. Liaison between R&D, Sales and the customer. Provides technical and application support to the frontline sales teams, direct and indirect customers in the region including: product training, product recommendation, problem solving, customer presentations and trial support.

• Provide technical support to the frontline sales force, including troubleshooting, new product implementation, process optimization, trial leadership, etc.
• Identify and clearly define customer needs, lead internal collaboration to deliver the best solution.
• Select appropriate products from the portfolio in accordance with business needs and product line strategy.
• Propose products/modifications from the portfolio in accordance with business needs, product line strategy, and specific customer needs.
• Collaborate with Commercial, Operations and R&D to determine and establish feasibility and total product cost as input for the final offer.
• Develop and deliver presentations to customer and general market on technical/product related subjects including case studies, white papers, in collaboration with Commercial team.
• Understand the competitive landscape and provide input where applicable.
• Utilize the CRM system to manage responsibilities, collaborate, and capture important historical data for sales projects.
• Comply with all Company Policies: to include but not limited to Code of Conduct and expense reporting, etc.
• Ownership of individual development plan (IDP) as agreed upon with direct line manager.
• Implement and drive and internal value based selling approach through the customer engagement and account management process.

Work Environment:

• Home or office based - subject to home location.
• Travel to include customer sites and company offices/laboratories for required meetings (approx. 50%).
• Maintain the highest EHS standards of all sites visited.

Required Education and Experience:

• Bachelor's Degree required (MS/MBA preferred) in Chemistry, Engineering or any business area.
• Customer Focus - Dedicated to meeting customer expectations and requirements.
• Results Driven - Holds self and others accountable for achieving performance objectives.
• Relationship Management - internal and external.
• Strong collaboration and influence skills.
• Innovation - Demonstrates creative think, fosters an environment that encourages out-of-box thinking and openness to new ideas.
• Business Acumen - Understand business fundamentals.
• Analytical & Problem Solver - Analyzes situations and makes informed decisions with courage and conviction.
• Strong Communication Skills - written, verbal, active listening, influence, etc.
• Proficient in English - written & spoken.
• Working knowledge of Microsoft Office.

EEO Employer

Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Employee Services Department at or .

Apex Systems is a world-class IT services company that serves thousands of clients across the globe. When you join Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRated's Best of Staffing in Talent Satisfaction in the United States and Great Place to Work in the United Kingdom and Mexico.

Apex Benefits Overview: Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our 'Welcome Packet' as well, which an Apex team member can provide.