Systems Operations Manager/Production Support Manager

Hi There,

We have urgent opening with our direct client

Job Title :: Systems Operations Manager/Production Support Manager/Splunk Manager
Work Location :: Charlotte - 601 S. Tryon Street (601 S. Tryon Street, Charlotte, NC 28202)/ Onsite in Charlotte minimum 3 days a week
Duration : 08+ months

Note North Carolina Candidat's only

Must have skills

Dynatrace

Splunk

AWS

Help Desk


Mandatory Skills :: **Strong analytical skills - able to triage an issue - own a problem through resolution prior helpdesk experience would help ** AWS applied cloud experience;** Dynatrace & Splunk;. **Must have excellent communication skills and work well independently self-starter and directed, able to lead and drive ambiguous data to root cause analysis, also able to work collaboratively

Mandatory Skills Holds BS (preferably MS) in Computer Science or related field. 5+ years of experience in a similar role and good knowledge of triage related processes Shows deep knowledge and understanding of enterprise-scale platforms and architectures Possesses strong analytical, problem-solving skills and exhibits strong leadership skills Experience with Co-ordination between upstream applications to resolve incidents Grasps new technologies and can adapt to rapid shifts in priorities Applied AWS/Cloud experience preferred Applied experience with as many of the following as possible: Unix and Windows platforms, Java EE, JavaScript, Spring, Spring Boot, REST API/Micro Services, Shell Scripting, Python, SQL and databases, specifically Oracle Previous DevOps experience with tools such as Python, Terraform, Jenkins, Gitlab, docker preferred Experience with Ansible Tower or other automation tools are a bonus Experience with Dynatrace, Splunk or other similar monitoring tools creating dashboards, alerting and reports Correlate environment conditions and metrics to application events Experience debugging problems in on-prem/could/hybrid distributed system