Overview
On Site
Hybrid
Depends on Experience
Full Time
Skills
Management
Reporting
Root Cause Analysis
Relationship Building
Decision-making
Process Improvement
Analytics
Process Flow
Energy
Analytical Skill
Communication
Microsoft Office
Microsoft Excel
Channel Sales
Dynamics
Data Analysis
KPI
Documentation
Sales
Retail Operations
Collaboration
Teamwork
Effective Communication
Military
Job Details
If you have what it takes to become part of the Vistra family and would like to start a promising career with a global leader, take a look at the exciting employment opportunities that are currently available and apply online.
Job Summary
The Residential Face-to-Face (F2F) Analyst position is responsible for direct engagement with F2F internal teams and external partners to deliver key insights from data analysis to support effective decision making and drive competitive advantage. Reporting to the F2F Analytics Manager, key responsibilities will require the ability to explore various datasets, learn and recorded data processes, root cause analysis data issues, and effective relationship building and communication.
Job Description
Key Accountabilities
Explore F2F datasets to uncover insights supporting decision making and process improvement
Use visualizations to effectively communicate data insights with internal and external stakeholders
Collaborate with field and operations teams to outline key KPIs to drive effective analysis
Partner with analytics team developers to learn and outline data definitions and process flows
As needed, train internal and external partners on data processes, use, and interpretations
Education, Experience, & Skill Requirements
0 to 1 years of relevant experience
Knowledge of competitive energy industry beneficial
Proven analytical and communication skills
Ability to work independently and drive positive change
Experience using Microsoft Office; particularly Excel
Experience working with complex datasets a plus
Experience gained through college degree programs and/or certifications is applicable to above skills
Key Metrics
Achievement of channel sales, PUC, and margin goals
Understanding of business strategies, rules, and dynamics
Effective communication of data insights and processes with stakeholders
Data analysis, KPI accuracy, and insight quality
Effective data and process documentation
Achieve goals and deadlines
Job Family
Sales
Company
Vistra Retail Operations Company
Locations
Irving, Texas
Texas
We are a company of people committed to: Exceeding Customer Expectations, Great People, Teamwork, Competitive Spirit and Effective Communication. If this describes you, then apply today!
If you currently work for Vistra or its subsidiaries, please apply via the internal career site.
It is the policy of the Company to comply with all employment laws and to afford equal employment opportunity to individuals in all aspects of employment, including in selection for job opportunities, without regard to race, color, religion, sex, sexual orientation, gender identity, pregnancy, national origin, age, disability, genetic information, military service, protected veteran status, or any other consideration protected by federal, state or local laws.
If you are an individual with a disability and need assistance submitting an application or would like to request an accommodation, please email us at to make a request.
Job Summary
The Residential Face-to-Face (F2F) Analyst position is responsible for direct engagement with F2F internal teams and external partners to deliver key insights from data analysis to support effective decision making and drive competitive advantage. Reporting to the F2F Analytics Manager, key responsibilities will require the ability to explore various datasets, learn and recorded data processes, root cause analysis data issues, and effective relationship building and communication.
Job Description
Key Accountabilities
Explore F2F datasets to uncover insights supporting decision making and process improvement
Use visualizations to effectively communicate data insights with internal and external stakeholders
Collaborate with field and operations teams to outline key KPIs to drive effective analysis
Partner with analytics team developers to learn and outline data definitions and process flows
As needed, train internal and external partners on data processes, use, and interpretations
Education, Experience, & Skill Requirements
0 to 1 years of relevant experience
Knowledge of competitive energy industry beneficial
Proven analytical and communication skills
Ability to work independently and drive positive change
Experience using Microsoft Office; particularly Excel
Experience working with complex datasets a plus
Experience gained through college degree programs and/or certifications is applicable to above skills
Key Metrics
Achievement of channel sales, PUC, and margin goals
Understanding of business strategies, rules, and dynamics
Effective communication of data insights and processes with stakeholders
Data analysis, KPI accuracy, and insight quality
Effective data and process documentation
Achieve goals and deadlines
Job Family
Sales
Company
Vistra Retail Operations Company
Locations
Irving, Texas
Texas
We are a company of people committed to: Exceeding Customer Expectations, Great People, Teamwork, Competitive Spirit and Effective Communication. If this describes you, then apply today!
If you currently work for Vistra or its subsidiaries, please apply via the internal career site.
It is the policy of the Company to comply with all employment laws and to afford equal employment opportunity to individuals in all aspects of employment, including in selection for job opportunities, without regard to race, color, religion, sex, sexual orientation, gender identity, pregnancy, national origin, age, disability, genetic information, military service, protected veteran status, or any other consideration protected by federal, state or local laws.
If you are an individual with a disability and need assistance submitting an application or would like to request an accommodation, please email us at to make a request.
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.