Overview
On Site
Depends on Experience
Accepts corp to corp applications
Contract - Independent
Contract - W2
Skills
installation
configuration
troubleshooting
user management
printers
scanners
monitors
Wi-Fi standards
security protocols (WPA2/3)
TeamViewer
RDP
Any Desk
registry
services
event viewer
Microsoft Excel
Microsoft Office
Microsoft Outlook
Remote Support
Field Service
Job Details
Skill | Required / Desired | Amount | of Experience |
| Windows (10/11) Understanding of installation, configuration, troubleshooting (e.g., registry, services, event viewer) | Required | 3 | Years |
| MacOS: Proficiency in installation, configuration, troubleshooting, and user management. | Desired | 3 | Years |
| Desktop/Laptop Repair & Troubleshooting: Ability to diagnose and replace components (RAM, hard drives) | Required | 3 | Years |
| Peripheral Devices: Installation, configuration, and troubleshooting of printers, scanners, monitors, and other peripherals. | Required | 3 | Years |
| Wireless Networking: Knowledge of Wi-Fi standards, security protocols (WPA2/3), and troubleshooting connectivity issues. | Required | 3 | Years |
| Microsoft Office Suite: Advanced proficiency in Outlook, Word, Excel, PowerPoint, and Teams (installation, troubleshooting, data recovery) | Required | 3 | Years |
| Remote Desktop Tools: Proficiency with tools like TeamViewer, RDP, Any Desk for remote support. | Nice to have | 3 | Years |
| Problem-Solving & Critical Thinking: Ability to diagnose complex issues logically and systematically. | Required | 3 | Years |
| Communication Skills (Verbal & Written): Clearly explaining technical concepts to non-technical users, writing clear documentation, and professional | Required | 3 | Years |
| Customer Service: Patience, empathy, and a helpful attitude when assisting users. | Required | 3 | Years |
| Time Management & Organization: Prioritizing tasks, managing multiple requests, and maintaining accurate records. | Required | 3 | Years |
| Teamwork: Collaborating effectively with other IT professionals. | Required | 3 | Years |
| Adaptability & Learning Agility: Willingness to learn new technologies and adapt to evolving IT environments. | Required | 3 | Years |
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