Salesforce Manager

Candidates Only no 3rd Parties

ESSENTIAL JOB RESPONSIBILITIES include but are not limited to:

• Supports and demonstrates Company s core values
• Values and understands the importance of diversity, equity, and inclusion among all Company associates.
• Operates as a Product Owner for the Salesforce solution to provide guidance and strategy on the current and future use of the platform
• Manages the Salesforce Administrator and Salesforce Developer roles within the Applications Team
• Stays up to date on the latest offerings and enhancements from Salesforce and how they can be applied to deliver business value to Company.
• Primary Business Liaison to proactively identify, analyze and document business requirements translating them into application solutions
• Provides Salesforce compliance and utilization improvement to ensure data accuracy and a streamlined sales and service process in conjunction with business partners
• Provides direction to IT Support regarding Salesforce

REQUIRED EXPERIENCE AND SKILLS include but are not limited to:

• 7+ years Salesforce working experience, preferably with Financial Service Cloud as well as Sales Cloud and Service Cloud
• Required: Prior experience in implementing Salesforce projects
• Required: Prior experience in defining and documenting business requirements and translating into Salesforce strategy
• Experience with content management and sales tools
• Ability to build internal relationships with stakeholders
• Excellent communication skills
• Strong attention to detail

DESIRED EXPERIENCE AND SKILLS include but are not limited to:

• Bachelor s degree
• Experience with content management and sales tools, preferably in a financial or insurance organization

COMPETENCIES & TRAITS:

• Business Acumen
• Executes strategy through others to create alignment, a positive mindset and build capability in people and collaborate effectively with others.
• Leads processes, understand the business, including its critical interdependencies, and the short and long-term trade-offs of decisions.
• Financial Acumen
• Looks for methods to improve processes that have a positive impact on the bottom line.
• Understands the drivers of growth and profitability.
• Agility/Flexibility
• Demonstrates support for innovation and changes needed to improve organization effectiveness.
• Adapts to stressful situations.
• Self-Direction
• Ability to effectively plan and organize work independently.
• Takes initiative to establish goals, create deliverables, and lead projects.
• Interpersonal skills
• Ability to foster and maintain healthy, mutually beneficial relationships with others.
• Displays emotional intelligence by controlling and expressing emotions professionally and respectfully to create and maintain productive relationships.