Overview
Skills
Job Details
Role Business Analyst
Location 100% remote
Duration 12 month contract
Job Description
Top Skills' Details
***Candidates that can sit on-site in Buffalo, NY strongly preferred, but remote candidates will also be considered***
Note: No sponsorship available at this time. Independent consultants only. W2 candidates preferred.
1) BA- 5+ years experience writing user stories, driving product implementation and enhancement. Partnering with business to write requirements.
2) Banking- ideally Wealth Management experience within banking
3) Digital- experience as a BA owning products to enhance customer experience and identifying opportunities to automate traditional manual processes.
Secondary Skills - Nice to Haves
Job Description
Client US WPB (Wealth and Personal Banking) is undergoing a transformation program to improve customer experience (customer on boarding) and to automate manual processes. The program is twofold: improve experience for current, new and prospective Wealth customers, and to improve processes for internal staff/stakeholders.
- Partner with business to write requirements and turn them into refined user stories
- Work with development teams to communicate business requirements
- Identify opportunities to automate traditional manual processes
- Ask the right questions to define requirements that may initially be vague and undefined
Additional Skills & Qualifications
Strong communicator that can bridge gap between business and IT
Employee Value Proposition (EVP)
Join one of the world's largest and most recognizable financial institutions as they undergo a large transformation.
Work Environment
Agile, Zoom meetings
Business Drivers/Customer Impact
Manual processes and poor customer experience