devops engineer

Position: DevOps Engineer

Location: Charlotte, NC (Hybrid role 3 days onsite 2 days remote)

Duration: 12+ month

Job Description

Details: Provide end-to-end support of production applications, ensuring their stability, reliability, and performance.

• Conduct in-depth problem analysis of application, troubleshoot system errors, and performance issues.
• Perform proactive application stability analysis to investigate performance concerns, system errors and improvement opportunities.
• Take ownership of problem root cause analysis and implement appropriate remediation.
• Lead chronic issue investigations to minimize business impact and maintain system health.
• Drive proactive monitoring review and implementation strategies.
• Collaborate with Engineering, Application Development, and Infrastructure teams to implement break fixes, code updates, configuration changes, and production enhancements.
• Handle application management, business continuity, server patching coordination, vulnerabilities remediation, Splunk monitor setup.
• Lead production incident triaging calls.
• Provide production on-call support, including weekend rotation on a round-robin basis.
• Execute disaster recovery procedures and strategies.
• Respond to and resolve production tickets promptly to meet SLA requirements.
• Hands-on experience with Red Hat Ansible Tower, JFROG Artifactory, XLRelease, Cloudbees Jenkins, Bitbucket or similar version control tool.
• Expertise in Unix systems.
• Experience in artifact repositories, dependency management and compliance engines to scan artifacts in Artifactory for vulnerabilities and policy violations.
• Strong experience on OpenShift containers, Apache Kafka.
• Strong understanding of CICD pipeline.
• Proficiency in scripting languages such as Python or Bash for automation.
• Experience with monitoring tools like Dynatrace and Splunk to maintain platform reliability.
• Demonstrated ability to contribute to automation efforts for improved operational efficiency.
• Bachelors degree in computer science, Information technology, or a related field.
• Proven experience in a production support or similar role, preferably in a CICD Platform environment.
• Availability for on-call support, including weekend rotations, on a round-robin basis.
• 7+ years of experience in production operations.
• Excellent communication and collaboration skills for effective work across cross-functional teams.
• Familiarity with database platforms such as Oracle or PostgreSQL.
• Knowledge of F5 Load balancer, GTM, high availability architectures and disaster recovery strategies.
• Certification in Red Hat Linux, DevOps methodologies or related fields.