Overview
Skills
Job Details
ServiceNow Platform Architect
We are on the hunt for a seasoned candidate with the below skills and experience
ServiceNow Platform Architect will be responsible for designing and implementing the architecture and solution for the ServiceNow Platform. This role requires expertise in the ServiceNow ecosystems, including integrations, customizations, and best practices, to ensure the platform is scalable, efficient and meets
business needs.
Your impact as a ServiceNow Platform Architect
Core Responsibilities:
- Analyze and translate business information and technical requirements into an architectural
blueprint that outlines solutions to achieve business goals.
- Defines reference architecture and is the custodian updated architecture diagrams for platform.
- Drives standardization and best practice platform management, enabling focus on value delivery.
- Institute technical governance to optimize platform performance and minimize long-term technical
risk.
- Enable rapid upgrades to new features and innovation that drive new value.
- Defines, guides, and supports the execution of technical governance processes.
- Helps develop standards and practices for maintaining the ServiceNow architecture model.
- Aids in developing standards and practices for maintaining the health of the ServiceNow platform.
- Provides technical evaluation of demands against ServiceNow platform architecture, platform
capabilities, and best practice.
- Ensures platform alignment with the business strategy.
- Creates and maintains a detailed view of the existing architecture.
- Provides architectural controls to ensure the correct technical solutions are used when delivering
business solutions.
- Resolves technical escalations, including responding to defects.
- Participates in process workshops.
- Works closely with enterprise architecture team
- Aids in migrating configuration across instances.
- Position ServiceNow as the system of action to enable the integrated digital transformation
roadmap.
- Work with teams to optimize delivery operating model governance to ensure successful go-lives,
end-user adoption and on-going support.
You Bring Knowledge and Expertise
Required Experience:
- 10+ years ServiceNow experience.
- Thorough knowledge on workflows, tables, script, flow designer and integration hub.
- Excellent communication & people skills with ability to work with diverse and remote teams.
- Knowledge and experience of Infrastructure Operations, migration as well as ServiceNow Integration
with Third party system.
- Expert level understanding of client side and server-side scripting - business rules, script actions,
script includes.
- Certified Technical Architects will be preferred.
- Certified in one or more of the following areas: CSA, CAD, ITSM, ITOM, HR, APM(EA)
- Understanding of ITIL framework
Education:
Bachelor s degree or above