Domain Architect - Advanced SDWAN/Security

Domain Architect - Advanced SDWAN, SDA, and Security

Why WWT?

At World Wide Technology, we work together to make a new world happen. Our important work benefits our clients and partners as much as it does our people and communities across the globe. WWT is dedicated to achieving its mission of creating a profitable growth company that is also a Great Place to Work for All. We achieve this through our world-class culture, generous benefits and by delivering cutting-edge technology solutions for our clients.

WWT was founded in 1990 in St. Louis, Missouri. We employ more than 10,000 people globally and closed nearly $20 billion in revenue in 2023. We have an inclusive culture and believe our core values are the key to company and employee success. WWT is proud to have been included on the FORTUNE "100 Best Places to Work For " list 12 years in a row!

Want to work with highly motivated individuals on high-performance teams? Join WWT today!

What is the Solutions Consulting & Engineering (SC&E) Team and why join?

Solutions Consulting & Engineering is an organization that is Customer Focused and Solutions Led. We deliver end-to-end (E2E) and emerging solutions to drive customer satisfaction, increase profitability and growth.Our success is enabled by our world-class management consulting, delivery excellence and engineering brilliance. We embody the OneWWT mindset by bringing the right talent at the right time from anywhere within WWT to solve our customer's problems. Our goal is to bring together business acumen with full-stack technical know-how to develop innovative solutions for our clients' most complex challenges.

What will you be doing?

Your primary objective is to support Infrastructure Services through maintaining a high level of technical expertise in Advanced SD-WAN and related Security technologies with a focus in Cisco, Fortinet, and Palo Alto solutions, supporting delivery teams and engineers in the deployment of Services, and serving as an escalation point for delivery engineers. You will also be responsible for assisting with the introduction of new services, including development and documentation of deployment methodologies, and working with delivery teams to develop those capabilities in the field.

Solutions / Technical Leadership Role:

• The Domain Architect understands all client scopes and objectives. They will be the one solution / technical voice facing the client externally and the escalation point internally for WWT employees, Partners, and Contractors.
• The Domain Architect will partner with the PMO counterpart to resolve Risks and Issues upon identification.
• The Domain Architect is accountable for resolving technical Risks and Issues in their project using their background and the array of resources available within WWT.
• The Domain Architect holds staff, contractors, and partners responsible for ensuring that The WWT best practices and templates are followed and delivered to the customer.
• The Domain Architect will review deployment documents, technical assessments, and other technical outputs to ensure a correct and consistent tone is delivered as defined by One Voice.
• The Domain Architect will manage their respective project as if it were their own stand-alone business and deliver a service that matches WWTs expectations, focusing on profitability and professionalism.

Pre Sales Support:

• Work with Customers, Technical Solutions Architects, Client Services Executives, and Account teams to identify customer s desired business and technical outcomes.
• Identify required resource types, levels of effort, and work breakdown structures required to formulate high quality statements of work.
• Conduct project launch workshops and project scoping workshops prior to delivery engagement.
• Proper management, maintenance, and adherence to SLAs of assigned pre sales opportunities within SalesForce as defined in SFDC guidelines.

Project/Program Oversight and Support:

• Build and maintain strong relationships with delivery management, project management, and engineering teams nationally.
• Actively participate and support delivery engineers throughout all phases of a project including Project Launch Workshops, Kickoff calls, lessons learned, etc.
• Review client deliverables to identify opportunities to improve quality through training, mentoring, product offering improvement, and talent acquisition.
• Provide QA, escalation support, and mentoring for delivery teams.
• Development of implementation and backout plans.
• Interview delivery engineering candidates to determine proper technical and personality fit based on the project and customer s specific needs.
• Ensure standards and delivery methodologies are being followed and appropriate internal and/or partner resources are available to meet the current and future demands of the project.

Post Sales Billable Delivery:

• Create High Level Design (HLD) and Low Level Design (LLD) documentation
• Create change/cut window Method of Procedure (MOP) documentation
• Preform advanced engineering services in support of engineering delivery team when necessary

Practice Development Support:

• Work with peers in delivery, practice and business development to assist in developing and delivering training and updates on new services.
• Assist in the practice development process by generating and maintaining documentation templates, processes, and collateral within the practice portal for use by delivery teams, Sales and Business Development by bridging the gap between Delivery teams and Practice teams.
• Monitor developing technologies and products and define the services that will be required to deliver those technologies and products. These services may include, but are not limited to, assessments, reference architectures, strategies, roadmaps and a variety of deployment services.

General Requirements:

• Demonstrated ability to lead architecture development activities and methodologies leading to comprehensive discovery, analysis, and technical/business recommendations.
• Advanced communication skills, including business/technical writing and presentations.
• Advanced ability to present in-depth technical solutions.
• Self-motivation with the ability to motivate and energize a project team.
• Drive to exceed customer and project goals.
• Demonstrate ability to work successfully at all customer levels, from C-level executives to end users.
• Thoughtful leadership and innovative thinking.
• Can maintain positive peer & customer service attitude in the face of significant challenges.
• Drive additional profitable growth within the accounts.
• Develop relationships throughout the customer's organization to source new business.
• Proven track record of customer focus, including the ability to foster long-term client relationships.
• Ability to successfully manage partner and vendor resources.
• Expert knowledge of project architectural principles and practices.
• General understanding of financial forecasting, reporting, and budgeting.
• Willing to travel 25% of the time.
• Proactively detects technical deficiencies and develops practical, workable solutions to problems
• Creates an environment where others feel safe to be open and candid and where conflicting ideas and opinions are regularly discussed.
• Stays focused on the team and WWT strategic priorities and allocates their time and resources accordingly.
• Works with and through others to consistently break down barriers between teams.
• Proactively seek ways to expand technical knowledge.
• Possesses professional maturity and presence.
• Works actively on mentoring and team development with more junior team members.
• Proficient in the aspects of project launch and closure.
• Demonstrated advanced technical, problem-solving, and communication skills.
• Maintain current knowledge of industry trends and tools to provide best-practice insight and best-in-class recommendations to management.
• Ensure that all components and usage are consistent and compliant with all applicable regulatory, departmental, IT, and corporate standards, policies, and guidelines.
• Perpetually positive and optimistic, lives and breaths core values.
• Ability to solve problems and resolve project dysfunction using creativity or leveraging core values.
• Ability to leverage core values to hold individuals or teams accountable and advocate core values.

QUALIFICATIONS:

• Minimum five years (5) of industry experience in IT infrastructure architecture development and technology consulting, advisory, or professional services.
• 3-5 years experience as a Senior or Lead Architect or equivalent experience.
• Must have at least 7 years of experience designing, deploying, and implementing LAN/WAN networks in accordance with industry best practices
• Extensive large scale WAN experience required
• Extensive campus networking experience required
• Highly skilled in consulting with customers at all levels of the organization in both pre and post-sales
• Highly Skilled in at least one (1) of the following with more being preferred: SD-WAN (Cisco Viptela, VMware Velocloud, Aruba/Silverpeak Edgeconnect, Fortinet, Versa)
• Experience integrating SD-WAN into SASE/SSE and cloud deployments (Umbrella SIG, Zscaler, Prisma)
• Strong knowledge of IP communication and routing is required (ISIS, OSPF, EIGRP, BGP).
• Experience with Hybrid Cloud network deployments including AWS, Azure, Google Cloud Platform is a plus
• Working technical knowledge of network and security protocols (IPSEC VPN, SGT, SSL VPN, AAA, Dot1x, TustSec, NAT, QoS etc)
• Implementation experience with Cisco DNA Center and Software Defined Access
• Expertise in core Fortinet solutions, including Fortigate (NGFW and SDWAN), Fortimanager, and Fortianalyzer is preferred
• Ability to develop architect-level knowledge in Fortinet solutions
• Advanced knowledge of Palo Alto security products (Next Generation Firewalls, Panorama, Prisma) is preferred..
• Extensive knowledge of Firewall Design, Implementation and Migrations is preferred.
• Configuration management of networking devices using PnP/ZTP, automation tools (Cisco DNA-Center, vManage, Cisco Prime, ISE) and API scripting with Python
• Experience with network automation using Ansible, Terraform or other orchestration tools
• Knowledge or experience with Meraki is a plus
• Certifications in industry leading network products: Cisco (CCIE, CCNP), Arista, Aruba, VmWare, Palo Alto, Fortinet, Juniper, Zscaler, AWS, Google Cloud Platform, Azure
• Multi-vendor experience is required
• Cisco partner post sales consulting experience strongly preferred.
• Strong interpersonal, written, and oral communication skills with the ability to work well in a collaborative environment.
• Able to conduct research into networking issues and products as required.
• Highly self-motivated and directed, with keen attention to detail.
• Able to effectively prioritize tasks in a high-pressure environment.
• Strong customer service orientation with proven analytical and problem-solving abilities
• Demonstrated leadership, team building, and management skills.
• Advanced client-facing skills, including analyzing and providing solutions to complex architecture or services problems, influencing and negotiating with clients.
• Demonstrated technical consulting experience in one or more vertical sectors: government, public sector, higher education, finance, health care, technology, or other commercial.
• Bachelor s Degree in Business or Technology focused discipline

Want to learn more about Infrastructure Services? Check us out on our platform:

The well-being of WWT employees is essential. So, when it comes to our benefits package, WWT has one of the best. We offer the following benefits to all full-time employees:

• Health and Wellbeing: Heath, Dental, and Vision Care, Onsite Health Centers, Employee Assistance Program, Wellness program
• Financial Benefits: Competitive pay, Profit Sharing, 401k Plan with Company Matching, Life and Disability Insurance, Tuition Reimbursement
• Paid Time Off: PTO & Holidays, Parental Leave, Sick Leave, Military Leave, Bereavement
• Additional Perks: Nursing Mothers Benefits, Voluntary Legal, Pet Insurance, Employee Discount Program

Equal Opportunity Employer Minorities/Women/Veterans/Individuals with Disabilities

***Preferred locations: MO, FL, NC, TX, AZ, IL, MA, VA, AL, LA, GA, MN, OH, MI, WI, IA, SC