Overview
Remote
Full Time
Skills
SNOW
SRE
Observability
Job Details
Job Title: SRE Lead/Engineer
Location: Remote + Travel
Duration: / Term: Fulltime
Job Description:
Experience Desired: 10+ Years.
Skills
- SRE Mindset in Production support : Proactive issue identification using observability tools. Skills in using different monitoring & observability tools to track system performance
- Incident commander: Ability to diagnose complex issues and actively drive incident calls working with technical, product SMEs, and Tier 2 SREs.
- Communication : Excellent communicator who could interact with Director/Sr. Director and above.
Technical expertise
- Splunk (including Splunk APM and Splunk O11y), AppDynamics, Grafana, RedMetrics, 1000Eyes
- Knowledge of VMs, Load balancers, Firewalls, API Gateways, DB, Network, Linux / Unix
- Knowledge of Containerization, Docker, Kubernetes, AWS, PCF, Google Cloud Platform
- ServiceNow (including AIOps, tools for Self-Heal and automated playbooks)
- APM, NMON , Wireshark usage and analysis
- Experience in UEM and synthetic monitoring tools
Responsibilities
- Production support activities including proactive identification of issues leveraging observability tools with the aim of reducing MTTD and MTTR
- Coordinate all activities required to lead incident triage in compliance with SLAs and OLAs. Corelating inputs from various dashboards & tools to drive resolution.
- Flexibility to work in 24 X 7 environment
Key Skills:
SRE, Splunk (including Splunk APM and Splunk O11y), AppDynamics, Grafana, RedMetrics, 1000Eyes
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.