Technical Writer

Overview

Hybrid
$45 - $50
Contract - W2
Contract - 12 Month(s)

Skills

NIST
GLBA
SOX

Job Details

RE::Technical Writer

Location::Hybrid/ NYC or Troy, MI

Visa::Or USC

Job Description:

Documentation Development: Create, maintain, and update documentation including security policies, risk control procedures, process flows, technical manuals, configuration guides, and compliance materials.

Collaboration: Work closely with subject matter experts (SMEs) across IT Security, Risk, Audit, Compliance, and Engineering to gather and validate technical content.

Process Mapping: Translate technical workflows and business processes into diagrams, SOPs, and reference materials.

Standards & Compliance: Ensure all documentation complies with internal standards, regulatory requirements, and audit expectations.

User-Facing Content: Develop help guides, FAQs, onboarding materials, and knowledge base articles for internal users and stakeholders.

Version Control & Publishing: Manage revisions, approvals, and secure publishing using document management tools and platforms.

Dashboards & Visual Aids: Support creation of visual aids such as Power BI charts or Excel-based KPIs to enhance understanding of security metrics and risk posture.

Qualifications:

Education: Bachelor's degree in Technical Communication, Information Systems, Cybersecurity, English, or a related field.

Experience: Minimum 5 7 years of experience in technical writing, preferably in financial services, IT security, or risk/compliance environments.

Knowledge: Familiarity with regulatory frameworks and industry standards such as NIST, GLBA, SOX, and security domains (e.g., DLP, vulnerability management).

Tools: Proficiency with Microsoft Office, Visio, SharePoint, and familiarity with Power BI or similar tools.

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