Account Management Director

About 9fin

The world's largest asset class, debt, operates with the worst data.

Technology has revolutionized equity markets with electronic trading, quant algos and instantaneous news. However, in debt capital markets, the picture is completely different. It still behaves like it's in the 1980s; trillions of dollars of trades are placed over the phone, news is slow, and corporate credit information is imperfect and scattered.

Our mission is to change this.

9fin's proprietary technology delivers fast and comprehensive financial, credit, legal & ESG analysis. Our clients are able to make faster, more informed decisions, win more business and most importantly, save time.

Our fast growing list of clients include 9 of the top 10 Investment Banks, leading Asset Managers, Hedge Funds and Law Firms.

Position Overview

We are looking for an Account Management Director to lead and inspire a team of 6-8 high-potential account managers. This is a frontline leadership role where your decisions directly shape revenue growth, team performance, and customer success. You'll combine hands-on coaching with disciplined pipeline and forecast management, building a culture of accountability and high achievement. For the right candidate, this is a chance to leave your mark on a growing business, accelerate your career, and play a key role in scaling a world-class sales organization.

What You'll Do

Drive Revenue Results

• You will be accountable for ensuring your team consistently achieves quota, with your success measured through team performance
• Implement strategies and tactics that translate directly into strong client relationships, client retention and revenue growth

Pipeline & Forecast Management

• Run disciplined weekly pipeline and forecast reviews with each team member, ensuring accuracy, risk assessment, and deal progression

Talent & Performance Management

• Lead recruitment and hiring for open positions, including candidate evaluation and selection
• Refine and implement onboarding process for new team members, including training on how to deliver platform demos, interrogate usage metrics, prepare and run client reviews and learn account management methodologies
• Manage performance through structured reviews, goal setting, and improvement plans

Leadership & Culture

• Act as trusted coach and mentor while maintaining accountability for results
• Remove obstacles and provide resources that enable team success

What You'll Bring

Management Experience

• 5+ years of Account management experience leading teams of 5+ individual contributors
• Proven track record of developing high-performing AM professionals and achieving team targets

Sales Expertise

• 8+ years of B2B AM experience with consistent quota achievement
• Deep understanding of relationship building, client and pipeline management, forecasting, and AM methodologies

Leadership Skills

• Strong coaching and people development capabilities with high emotional intelligence
• Excellent communication skills for internal teams and external stakeholders

Technical Proficiency

• Experience with CRM systems (Salesforce preferred) and usage analytics platforms
• Data-driven approach to performance analysis and decision-making

Our benefits

We're a scaling start up and we enjoy sharing our success, when the company succeeds, we always reinvest that in our people. We also offer huge amounts of responsibility, an abundance of opportunity for growth and a platform to truly excel.

Finance & Insurance

• Salary: $210,000 + competitive OTE
• Equity options
• 401(k) (9fin pay 3%, employee contributions are uncapped)
• Private Health Insurance, with Dental and Vision
• Paid sick leave
• Disability Insurance (New York)
• Commuter Benefit

Time off

• 25 vacation days per year
• Local public holidays (with the ability to exchange them for alternative days)
• Hybrid working model
• Work abroad for up to 3 months a year
• 1 month paid sabbatical after 5 years of service
• Enhanced parental leave & flexible working arrangements available

Training & Culture

• Professional learning and development budget
• Bi-annual team socials
• Summer and Winter company-wide social events

9fin is an equal opportunities employer

At 9fin we are dedicated to building and promoting a fair and inclusive workplace where everyone can reach their full potential and truly belong. We recognize that building diverse teams enables a more creative and productive environment. If you're excited about this role but your experience doesn't perfectly align with the job description, we encourage you to apply anyway. You might just be who we're looking for - either for this role, or perhaps another.