Oracle Utilities Cloud Consultant

Overview

On Site
Accepts corp to corp applications
Contract - Independent
Contract - W2
10% Travel

Skills

Customer Engagement
Asset Management
Field Service
Oracle EBS
Integration Testing
Data Flow
Optimization
Functional Requirements
Collaboration
Enterprise Resource Planning
SAP
Geographic Information System
Documentation
Specification Gathering
Process Flow
Training
Change Management
Continuous Improvement
Regulatory Compliance
Data Governance
Customer Service
Billing
Field Operations
RESTful
Oracle Cloud
OCI
SaaS
Communication
Stakeholder Management
Oracle
Cloud Computing
Agile
Scrum
ISO 9000
NERC

Job Details

Job Title: Oracle Utilities Cloud Consultant (CCS, WACS, OFS)
Location: New Orleans, LA
Start Date: ASAP

Duration: 6-8 months

Interviews: Week of 7/28

Project Overview

Mako Utilities client is seeking an experienced Oracle Utilities Cloud Consultant to support a critical digital transformation initiative focused on customer engagement, asset management, and field service operations. The consultant will play a key role in implementing and integrating Oracle Cloud solutions, specifically Customer Cloud Service (CCS), Work and Asset Cloud Service (WACS), and Oracle Field Service (OFS), across a multi-utility environment.

Your Role

You will lead or support full lifecycle implementation efforts-including configuration, integration, testing, and post-go-live optimization. This role requires collaboration with business users, internal IT teams, and third-party partners to ensure seamless data flow and system performance across platforms such as ERP, GIS, and AMI.

Key Responsibilities

  • Drive implementation and optimization of Oracle CCS, WACS, and OFS modules
  • Customize and configure Oracle Utilities Cloud applications based on functional requirements
  • Lead workshops and training sessions for end users and technical teams
  • Collaborate with integration partners to ensure connectivity with ERP (e.g., SAP), GIS, AMI, and other platforms
  • Develop detailed documentation: functional specs, process flows, and training materials
  • Support change management and provide post-go-live stabilization and continuous improvement
  • Ensure compliance with internal data governance, security protocols, and industry regulations

Required Experience

  • 5+ years in Oracle Utilities, including at least 2+ years with Oracle CCS, WACS, and OFS (cloud versions)
  • Deep knowledge of utility processes (customer service, billing, asset lifecycle, and field operations)
  • Hands-on experience with Oracle Integration Cloud (OIC) and REST API integrations
  • Exposure to Oracle Cloud Infrastructure (OCI) and SaaS solution models
  • Strong communication and stakeholder management skills

Preferred Qualifications

  • Oracle Utilities Cloud Certifications (CCS, WACS, OFS)
  • Experience in Agile or Scrum-based delivery environments
  • Familiarity with utility data standards: CIM, ISO, NERC

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