Overview
On Site
USD 65,000.00 - 80,000.00 per year
Full Time
Skills
Remote Support
Jersey
Laptop
Mobile Devices
Conflict Resolution
Problem Solving
Collaboration
IT Service Management
Service Desk
Onboarding
Reporting
Malware Analysis
Research
Active Directory
Management
Computer Hardware
Microsoft Windows
Disk Imaging
Microsoft Office
Finance
Accounting
Marketing
Legal
Customer Support
Online Training
Artificial Intelligence
Insurance
.NET
Job Details
Description
We are looking for a skilled Desktop Support Analyst to join our team in Thorofare, New Jersey. In this role, you will provide technical assistance and support across a range of desktop, laptop, and mobile devices in a fast-paced Windows 11 and Microsoft 365 environment. This position requires a proactive approach to problem-solving, collaboration, and delivering high-quality IT services.
Responsibilities:
Install, configure, and troubleshoot both hardware and software to ensure optimal performance.
Manage service desk tickets by providing timely updates, escalating complex issues, and ensuring satisfactory resolutions.
Oversee the onboarding and offboarding processes, including imaging and deploying hardware while maintaining accurate IT asset records.
Detect and report phishing attempts, malware infections, and other security threats following established procedures.
Support the integration of IT systems for newly acquired organizations into the company's operations.
Conduct research using vendor resources and forums to identify solutions that prevent and resolve technical challenges.
Requirements
Proficiency in PC desktop and workstation support.
Experience with Active Directory for user and group management.
Strong knowledge of desktop hardware troubleshooting and maintenance.
Familiarity with Microsoft Windows 10 and Windows 11 environments.
Skilled in desktop imaging and deployment processes.
Ability to navigate and resolve technical issues in Microsoft 365 applications.
Technology Doesn't Change the World, People Do.
Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app and get 1-tap apply, notifications of AI-matched jobs, and much more.
All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.
2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use.
We are looking for a skilled Desktop Support Analyst to join our team in Thorofare, New Jersey. In this role, you will provide technical assistance and support across a range of desktop, laptop, and mobile devices in a fast-paced Windows 11 and Microsoft 365 environment. This position requires a proactive approach to problem-solving, collaboration, and delivering high-quality IT services.
Responsibilities:
Install, configure, and troubleshoot both hardware and software to ensure optimal performance.
Manage service desk tickets by providing timely updates, escalating complex issues, and ensuring satisfactory resolutions.
Oversee the onboarding and offboarding processes, including imaging and deploying hardware while maintaining accurate IT asset records.
Detect and report phishing attempts, malware infections, and other security threats following established procedures.
Support the integration of IT systems for newly acquired organizations into the company's operations.
Conduct research using vendor resources and forums to identify solutions that prevent and resolve technical challenges.
Requirements
Proficiency in PC desktop and workstation support.
Experience with Active Directory for user and group management.
Strong knowledge of desktop hardware troubleshooting and maintenance.
Familiarity with Microsoft Windows 10 and Windows 11 environments.
Skilled in desktop imaging and deployment processes.
Ability to navigate and resolve technical issues in Microsoft 365 applications.
Technology Doesn't Change the World, People Do.
Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app and get 1-tap apply, notifications of AI-matched jobs, and much more.
All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.
2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use.
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.