Desktop Support Specialist

Overview

Hybrid
$0 - $0
Contract - W2

Skills

Windows 10
Chrome OS
MacOS
laptops
tablets
A+
Network+
MCSA
Google Suite

Job Details

Sentinel is seeking a Desktop Support Specialist to assist during a department transition. This hybrid role (approximately 3 days a week once trained) supports hardware/software troubleshooting, printer maintenance, video surveillance systems, and classroom technology. The specialist will train staff on smartboards, LMS platforms, and other software tools. Ideal candidates are detail-oriented and customer oriented, and experienced in desktop support. This is a hybrid contract role based in Skokie, IL.

Qualifications

  • Technical Support & Maintenance
    • Troubleshoot and maintain Windows 10, Chrome OS, and MacOS systems
    • Maintain printers and related equipment
    • Calibrate monitors and machinery for accurate results
    • Manage video surveillance security systems
    • Maintain computer labs and classroom devices (laptops, tablets)
    • Handle IT help desk tickets and liaise with third-party vendor
  • Preferred Qualifications
    • Exhibit professionalism, patience, and attention to detail
    • A+, Network+, MCSA certifications (preferred)
    • 2+ years of desktop support experience
    • Proficiency in Microsoft Office/365 and Google Suite
    • Experience in educational or teaching environments
  • Legally authorized to work in the US without sponsorship
  • Must demonstrate a can-do attitude

We focus on candidates that display our ACE factor Attitude, Compassion, and Enthusiasm to deliver quality solutions with exceptional customer service.

Compensation Range:

$22-$28

What you get:

We offer weekly competitive pay, medical, dental, vision, 401K and more.

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.