Infrastructure Modernization Engineer

Overview

Hybrid
$110,000 - $135,000
Full Time
No Travel Required

Skills

Citrix
Citrix Administration
Collaboration
Dynatrace
Microsoft Exchange
Microsoft SCCM
Service Delivery
Storage
Windows 10
Windows 11
Analytical Skill
Financial Services
Microsoft Operating Systems
Microsoft Windows
Modernazation
Pen testing
Web infrastructure
Service Management
ITIL
Microsoft Windows Server

Job Details

Infrastructure Modernization Engineer - Citrix

Salary: $110K-$135K + Amazing Benefits, Performance Bonus, 401k 2.5 x match! 25+ days vacation 1st year and on and on!!
Location: New York or New Jersey (Onsite 2 days a week of your choice)
Local candidates only
No Corp to Corp or 3rd party agency

<>Top Required Skills:</>
  • Citrix, Citrix MCS Server
  • Exchange Online, Exchange Hybrid
  • Windows 10, Windows 11
  • Infrastructure Management
  • Pen Testing
  • Excellent communication and collaboration with technical teams, vendors, and business partners
<>Responsibilities:</>
  • Support: Provide SME-level infrastructure support for internal and external solutions.
  • Service Management: Prioritize BAU service, respond to incidents, problems, and service requests efficiently.
  • Windows Environment: Maintain and support Windows 10 and migrate to Windows 11 using Autopilot and Intune.
  • Citrix Management: Maintain and support Citrix MCS server environment.
  • Related Infrastructure: Support Exchange (Online/OnPrem Hybrid), Printing Infrastructure, Profiles, Virtualized Applications, Systrack, IGEL UMS, Trellix EPO, and storage quotas.
  • Problem Resolution: Act as an escalation point for user issues.
  • Disaster Recovery: Participate in scheduled Disaster Recovery testing.
  • Documentation: Create and maintain operational process and support documentation.
  • System Checks: Perform regular system checks and address issues.
  • On-Call Rotation: Participate in the On-Call rotation every 2 months and planned weekend work.
  • Change Management: Represent Digital Workspace changes at Change Advisory Board meetings.
  • Risk Management: Identify and manage risks in the production environment.
  • Best Practices: Ensure systems are managed to the highest standard.
  • Process Improvement: Contribute to the development of IT processes and procedures.
  • Automation: Work to automate processes and increase efficiency.
  • Leadership: Provide peer leadership and oversee service transitions.
  • Technical Lead: Act as Technical Lead on internal projects.
<>Requirements:</>
  • Experience: Strong experience with Windows 10, Windows 11, Windows Server, and M365 solutions in an enterprise environment.
  • 5-20 years of experience with various aspects of this position.
  • Web Infrastructure: Experience supporting enterprise web infrastructure services.
  • VMware/Citrix: Experience with VMware/Citrix environments.
  • System Management: Experience with tools like SCCM.
  • Software Packaging: Experience with Profile Unity, Secunia.
  • Monitoring Systems: Experience with Dynatrace.
  • Ticket Systems: Experience with ServiceNow and ITIL practices.
  • Technical Changes: Ability to plan and implement changes without disruption.
  • Collaboration: Effective collaboration with support teams.
  • Cross Training: Experience in providing cross training.
  • Documentation: Strong documentation and technical writing skills.
  • Time Management: Excellent organizational skills.
  • ITIL Knowledge: Understanding of Incident, Problem, Change management.
  • Modernization Tools: Experience with Microsoft AutoPilot and InTune.
  • Financial Services: Experience in the financial services sector.
  • Virtualized Environment: Experience with virtualized end-user environments.
  • Printing Infrastructure: Experience with printing infrastructure.
  • Endpoints: Experience with iGEL terminals.
  • Service Mindset: Strong service-oriented mindset.
  • Proactive: Ability to lead and engage with business users.
  • Problem-Solving: Strong technical, analytical, and problem-solving skills.
  • Communication: High level of presentation and communication skills.
<>Qualifications:</>
  • Bachelor's degree or equivalent
  • Prior IT operational support experience with Windows Server, Windows 10, and Windows 11
  • Citrix expertise
  • Exchange modernization from on-prem to hybrid
  • Microsoft/VMware/Citrix certification
  • ITIL certification or knowledge

Join us to lead the modernization of our infrastructure and drive excellence in service delivery. Apply now to be part of a dynamic team in a corporate environment!

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