Overview
On Site
USD 19.00 - 23.00 per hour
Full Time
Skills
Repair
Technical Support
Laptop
Issue Tracking
Customer Satisfaction
Management
Computer Hardware
Workflow
Computer Networking
Productivity
Operating Systems
Identity Management
Communication
Remote Support
Customer Service
Taxes
Life Insurance
Partnership
Collaboration
Business Transformation
Law
Job Details
Desktop Support Technician
On-Site | Full-Time
Position Overview
This role provides on-site technical support for end users, focusing on installation, configuration, troubleshooting, and repair of desktop hardware and software. The ideal candidate brings strong customer service skills, hands-on technical experience, and the ability to work effectively in a fast-paced environment. Basic network troubleshooting knowledge is also required.
Key Responsibilities
Required Skills
Preferred Qualifications
Experience Level
Intermediate - suitable for candidates with hands-on desktop support experience or strong foundational knowledge paired with excellent customer service skills.
Job Type & Location
This is a Contract position based out of Frankfort, KY.
Pay and Benefits
The pay range for this position is $19.00 - $23.00/hr.
Eligibility requirements apply to some benefits and may depend on your job
classification and length of employment. Benefits are subject to change and may be
subject to specific elections, plan, or program terms. If eligible, the benefits
available for this temporary role may include the following:
Medical, dental & vision
Critical Illness, Accident, and Hospital
401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
Life Insurance (Voluntary Life & AD&D for the employee and dependents)
Short and long-term disability
Health Spending Account (HSA)
Transportation benefits
Employee Assistance Program
Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a fully onsite position in Frankfort,KY.
Application Deadline
This position is anticipated to close on Dec 18, 2025.
>About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
About TEKsystems and TEKsystems Global Services
We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
On-Site | Full-Time
Position Overview
This role provides on-site technical support for end users, focusing on installation, configuration, troubleshooting, and repair of desktop hardware and software. The ideal candidate brings strong customer service skills, hands-on technical experience, and the ability to work effectively in a fast-paced environment. Basic network troubleshooting knowledge is also required.
Key Responsibilities
- Deliver in-person technical support for desktops, laptops, and related hardware.
- Install, configure, and maintain computer equipment and peripherals.
- Troubleshoot hardware and software issues, ensuring timely resolution.
- Assist users with account access, system navigation, and general technical questions.
- Document support activities in a ticketing system and follow established procedures.
- Provide basic network troubleshooting for connectivity and workstation issues.
- Support device imaging, deployment, and replacement as needed.
- Communicate clearly and professionally with end users, maintaining a high level of customer satisfaction.
- Work effectively under pressure while managing multiple support requests.
Required Skills
- Strong customer service and communication abilities.
- Experience with desktop installation, configuration, and troubleshooting.
- Ability to diagnose and resolve hardware and software issues.
- Familiarity with ticketing systems and structured support workflows.
- Basic understanding of networking concepts and workstation connectivity.
- Ability to support common office applications and productivity tools.
- Experience with device imaging, deployment, and workstation setup.
Preferred Qualifications
- Experience supporting modern operating systems in a professional environment.
- Knowledge of user account management and workstation administration.
- Ability to provide remote support when needed.
- Strong interpersonal skills and the ability to work directly with end users.
- Candidates with foundational knowledge and strong communication skills will also be considered.
Experience Level
Intermediate - suitable for candidates with hands-on desktop support experience or strong foundational knowledge paired with excellent customer service skills.
Job Type & Location
This is a Contract position based out of Frankfort, KY.
Pay and Benefits
The pay range for this position is $19.00 - $23.00/hr.
Eligibility requirements apply to some benefits and may depend on your job
classification and length of employment. Benefits are subject to change and may be
subject to specific elections, plan, or program terms. If eligible, the benefits
available for this temporary role may include the following:
Medical, dental & vision
Critical Illness, Accident, and Hospital
401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
Life Insurance (Voluntary Life & AD&D for the employee and dependents)
Short and long-term disability
Health Spending Account (HSA)
Transportation benefits
Employee Assistance Program
Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a fully onsite position in Frankfort,KY.
Application Deadline
This position is anticipated to close on Dec 18, 2025.
>About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
About TEKsystems and TEKsystems Global Services
We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.