Overview
On Site
$34 - $38 hr
Contract - Independent
Contract - W2
Contract - 6+ mo(s)
Skills
Collaboration
Management
Workflow
Reporting
Wiki
Documentation
Auditing
Insurance
Privacy
Sourcing
Decision-making
Artificial Intelligence
Job Details
Payrate: $34.00 - $38.00/hr.
Responsibilities:
Qualifications:
Desired Skills:
For information about our collection, use, and disclosure of applicant's personal information as well as applicants' rights over their personal information, please see our Privacy Policy (;/span>
Aditi Consulting LLC uses AI technology to engage candidates during the sourcing process. AI technology is used to gather data only and does not replace human-based decision making in employment decisions. By applying for this position, you agree to Aditi s use of AI technology, including calls from an AI Voice Recruiter.
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Responsibilities:
- Responsible for the coordination and completion of project/program.
- Oversee all aspects of projects/program assigned.
- Triage and route incoming escalation cases using defined workflow and SLAs.
- Track and report weekly escalation trends for the weekly business reviews.
- Maintain and update internal escalation wikis and documentation.
- Drive progress tracking for resource document audit.
- Monitor escalation case SLAs and flag overdue cases.
- Ensure escalation guidelines and playbooks are current and accessible.
- Sets deadlines, assigns responsibilities, and monitors and summarizes progress of project/program.
Qualifications:
- May require a bachelor's degree and
- 2-4 years of experience in the field or in a related area.
- Familiar with a variety of the field's concepts, practices, and procedures.
Desired Skills:
- Relies on limited experience and judgment to plan and accomplish goals.
- Performs a variety of tasks.
- Leads and directs the work of others.
- A wide degree of creativity and latitude is expected.
- Typically reports to a manager or head of a unit/department.
For information about our collection, use, and disclosure of applicant's personal information as well as applicants' rights over their personal information, please see our Privacy Policy (;/span>
Aditi Consulting LLC uses AI technology to engage candidates during the sourcing process. AI technology is used to gather data only and does not replace human-based decision making in employment decisions. By applying for this position, you agree to Aditi s use of AI technology, including calls from an AI Voice Recruiter.
#AditiConsulting
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.