Project/Program Manager I

Overview

On Site
$34 - $38 hr
Contract - Independent
Contract - W2
Contract - 6+ mo(s)

Skills

Collaboration
Management
Workflow
Reporting
Wiki
Documentation
Auditing
Insurance
Privacy
Sourcing
Decision-making
Artificial Intelligence

Job Details

Payrate: $34.00 - $38.00/hr.

Responsibilities:
  • Responsible for the coordination and completion of project/program.
  • Oversee all aspects of projects/program assigned.
  • Triage and route incoming escalation cases using defined workflow and SLAs.
  • Track and report weekly escalation trends for the weekly business reviews.
  • Maintain and update internal escalation wikis and documentation.
  • Drive progress tracking for resource document audit.
  • Monitor escalation case SLAs and flag overdue cases.
  • Ensure escalation guidelines and playbooks are current and accessible.
  • Sets deadlines, assigns responsibilities, and monitors and summarizes progress of project/program.

Qualifications:
  • May require a bachelor's degree and
  • 2-4 years of experience in the field or in a related area.
  • Familiar with a variety of the field's concepts, practices, and procedures.

Desired Skills:
  • Relies on limited experience and judgment to plan and accomplish goals.
  • Performs a variety of tasks.
  • Leads and directs the work of others.
  • A wide degree of creativity and latitude is expected.
  • Typically reports to a manager or head of a unit/department.
Pay Transparency: The typical base pay for this role across the U.S. is: $34.00 - $38.00 /hr. Final offer amounts, within the base pay set forth above, are determined by factors including your relevant skills, education and experience and the benefits package you select. Full-time employees are eligible to select from different benefits packages. Packages may include medical, dental, and vision benefits, 10 paid days off, 401(k) plan participation, commuter benefits and life and disability insurance.

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