IT System Analyst

Salary: Depends on Qualifications
Location : Houston, TX
Job Type: Regular Full-time
Job Number: 16000
Department: Harris County Resources for Children and Adults
Opening Date: 12/22/2025
Closing Date: 1/23/2026 11:59 PM Central
Max Number of Applicants: 100

Position Description
Department History Overview:

Harris County Resources for Children and Adults was founded in 1966 as the Harris County Child Welfare Board to provide support services for children taken under the wing of the Texas Department of Family and Protective Services. Fifty years later, Harris County Resources for Children and Adults still provides this support. But the now-county department has expanded services for early prevention, intervention, and adult services.
Vision:

To better the lives of children and adults in Harris County.
Brief Position Overview:

Under the general supervision of the IT Manager, this role is a key member of the Harris County Resources for Children and Adults IT Team. This position is responsible for defining, evaluating, and implementing technical solutions using cutting-edge technology to enhance the user experience. The IT Systems Analyst Programmer provides support and training across multiple sites, translates business requirements into functional IT specifications, and applies business and technical expertise to deliver high-impact solutions.
Duties & Responsibilities:

• Competent to work at the highest technical level of most phases of systems analysis while considering the business implications of the application of technology to the current and future business environment.
• Define technical solutions and options for projects using cutting-edge technology, ensuring a positive and seamless user experience.
• Evaluate development options and apply creativity and independent thought to enhance and optimize the user experience.
• Provide technical support and training to Harris County Resources for Children and Adults staff across multiple sites.
• Day-to-day monitoring and support for Harris County Resources for Children and Adults software applications.
• Ability to work on multiple projects as a project team member, occasionally as a project leader.
• Translates high-level business requirements into functional specifications for the IT organization and manages changes to such specifications.
• Possesses expertise in the business unit(s) they support, as well as an understanding of the IT organization's systems and capabilities.

Harris County is an Equal Opportunity Employer

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If you need special services or accommodations, please call or email

Requirements
Education:

• Bachelor's degree in Computer Science in Computer Science or a related field is required.

Experience:

• Must have a minimum of five (5) years of verifiable work experience as a technical or business analyst.
• Training and experience using a personal computer with a variety of software such as Microsoft Word, Excel, and PowerPoint.

Licensure:

• Reliable transportation with a valid Texas driver's license and auto liability insurance.

Knowledge, Skills & Abilities:

• Follows written and oral instructions.
• Possesses excellent organizational skills.
• Must be detailed oriented and self-motivated.
• Problem solve and demonstrate critical thinking skills.
• Works with limited supervision and independently in a fast-paced environment.
• Maintains confidentiality.
• Ability to work independently while establishing and maintaining effective, professional relationships with colleagues across county departments and with individuals from diverse backgrounds, demonstrating flexibility, tact, and diplomacy
• Demonstrated proficiency in gathering business requirements, documenting business process flows, and creating use cases and user scenarios.
• Demonstrated proficiency in creating test scripts and executing test plans and understanding and creating workflow diagrams (swim-lanes).
• Extensive experience with producing end user documentation and providing mentoring and guidance to business users.
• Excellent time management skills and ability to work on multiple projects concurrently.
• Excellent analytical and interpersonal skills.
• Ability to communicate technical information clearly and effectively, both orally and in writing.
• Ability to function as a team member.

NOTE: Qualifying education, experience, knowledge and skills must be documented on your job application. You may attach a resume to the application as supporting documentation but ONLY information stated on the application will be used for consideration. "See Resume" will not be accepted for qualifications.

General Information
Position Type, and Typical Hours of Work:

• Full-time | Regular
• Monday -- Friday 8:00 a.m. -- 5:00 p.m.

Salary:

• Commensurate with experience.
• Based on 26 Pay Periods
• Plus, Mileage Reimbursement

Work Location:

• 2525 Murworth Drive, Houston, TX 77054

Employment is contingent upon passing a background check and drug screen.
Due to a high volume of applications positions may close prior to the advertised closing date or at the discretion of the Hiring Department.

HARRIS COUNTY EMPLOYEE BENEFITS

Harris County offers a highly competitive benefits program, featuring a comprehensive group health plan and defined benefit retirement plan.
The following benefits are offered only to Harris County employees in regular (full-time) positions:
Health & Wellness Benefits

• Medical Coverage
• Dental Coverage
• Vision Coverage
• Wellness Plan
• Life Insurance
• Long-Term Disability (LTD) Insurance
• Employee Assistance Program (EAP)
• Healthcare Flexible Spending Account
• Dependent Care Flexible Spending Account

Paid Time Off (PTO)

• Ten (10) days of vacation leave per year (accrual rate increases after 5 years of service)
• Eleven (11) County-observed holidays
• One (1) floating holiday per year
• Paid Parental Leave*
• Sick Leave

Retirement Savings Benefit

• 457 Deferred Compensation Plan

The following benefits are available to Harris County employees in full-time and select part-time positions:

• Professional learning & development opportunities
• Retirement pension (TCDRS defined benefit plan)
• Flexible work schedule*
• METRO RideSponsor Program*

* Participation may vary by County department. The employee benefits plans of Harris County are extended to all eligible participants across various departments with the exception of the Harris County Community Supervision and Corrections Department, for which the cited Health & Wellness Benefits are administered through the State of Texas.
In accordance with the Harris County Personnel Regulations, group health and related benefits are subject to amendment or discontinuance at any time. Harris County Commissioners Court reserves the right to make benefit modifications on the County's behalf as needed.
For plan details, visit the Harris County Benefits & Wellness website:
01

Which of the following best describes your highest level of education completed as it relates to this position?Qualifying information must be documented in the Education section of your application.

• High School or GED diploma
• Associate Degree
• Bachelor's Degree
• Master's Degree or higher
• None of the above

02

If you selected a college degree in response to the previous question, which of the following best describes your major?

• Computer Science
• Other Related Field
• Unrelated Field
• N/A; No Degree

03

Please describe your educational background including level of education completed, area of study and completed major and minor programs.
04

Which of the following best describes your verifiable work experience as a technical or business analyst?(To be considered, qualifying experience must be documented in your application's employment history)

• Less than five (5) years
• Five (5) years but less than six (6) years
• Six (6) years but less than seven (7) years
• Seven (7) years or more
• I do not have this experience

05

Please provide the dates of employment during which you obtained experience working as a technical or business analyst. Provide the month and year that began and ended the experience. Example: "January 2020 - December 2025" If this experience is not clearly documented in the Work Experience section, your application will be disqualified. If you do not have this experience, type "N/A" in the space provided.
06

Which of the following describes your level of proficiency using a personal computer and common office software such as MS Office Suite (Word, Excel, PowerPoint, and Outlook). Please select your level of proficiency based on the following descriptions:Advanced:A person with this level of skills is able to produce very large, complex formal documents that require a table of contents, footnotes, endnotes, bookmarks, and other special elements; a wide range of graphic effects, and use advanced techniques for analyzing and manipulating data. Has full mastery of Macro commands and skills to tie the objects together into a cohesive system by using Macros and Visual Basic for Applications code. Makes interactive presentations by using hyperlinks and action buttons.Intermediate:A person with this level of skills is able to customize toolbars, import and insert graphs, embed Excel data, and elaborate reports. Understands the concepts of databases and is able to work with charts and to use the list management capabilities of Excel. Able to use complex query techniques, create efficient forms and reports, and create Macros to automate these forms. Makes interactive presentations by using hyperlinks and action buttons.Basic:A person with this level of skills is able to use basic formatting, editing, printing functions, and understands the document page setup. Has the ability to enter and correct data, modify a workbook, format a worksheet, and use printing functions. Understands the different database concepts and structures and is familiar with data validation and is able to create a simple presentation in PowerPoint, run it, and print it.Entry Level:A person with this level of skills has the ability to open, create, save and modify documents in Word, send and receive email in Outlook and create spreadsheets in Excel. Format documents for printing, comfortable using the printer menu to preview documents. Has ability to change the font, the margins, insert or delete pages and use the built-in spellchecker and grammar check.

• Advanced
• Intermediate
• Basic
• Entry Level
• Not proficient

07

This role requires a Valid Driver's License (Texas upon hire)Do you have a Valid Driver's License?

• Yes, I have a Valid Texas Driver's License
• Yes, I have a Valid Driver's License but understand I must obtain a Valid Texas Driver's License prior to start date
• No, I do not have a Valid Driver's License

Required Question