Overview
Skills
Job Details
Developer (Cybersecurity), Service Excellence
Description & Requirements
Who we are
We are an innovative performance apparel company for yoga, running, training, and other athletic pursuits. Setting the bar in technical fabrics and functional design, we create transformational products and experiences that support people in moving, growing, connecting, and being well. We owe our success to our innovative product, emphasis on stores, commitment to our people, and the incredible connections we make in every community we're in. As a company, we focus on creating positive change to build a healthier, thriving future. In particular, that includes creating an equitable, inclusive and growth-focused environment for our people.
About this team
The Service Excellence team is responsible for maintaining and enhancing the ServiceNow platform as it supports our Technology and Enterprise business functions. It consists of several product-oriented delivery (POD) teams tied to the different modules in use by the business.
A day in the life
The Developer, Cybersecurity collaborates closely with its POD team, cross-functional technical teams and global business partners, to develop comprehensive features and functionalities that enhance the ServiceNow platform and its capabilities. The Developer attends regular Agile ceremonies, develops features and enhancements based on requirements captured in stories, and conducts unit testing. By doing so, they empower the Service Excellence team to deliver streamlined, scalable, and innovative solutions that elevate our global ServiceNow capabilities efficiently and effectively.
What you do:
Configure and maintain ServiceNow applications, catalog items, integrations, modules, and workflows customizing only when necessary.
Collaborate with cross-functional teams to understand business requirements and translate them into technical solutions.
Design, develop, test, and implement ServiceNow solutions in alignment with industry best practices, focusing on an out-of-box approach where possible.
Troubleshoot and resolve issues in across the ServiceNow platform
Stay up-to-date with ServiceNow releases and contribute to continuous improvement efforts. Create and maintain technical documentation
Requirements:
3+ years of development experience in ServiceNow.
Strong scripting skills, experience with JavaScript
In-depth subject matter expertise in these ServiceNow Modules:
Integrated Risk Management
Third-party Risk Management
Security Incident Response
Vulnerability Response
ServiceNow Certified System Administrator (CSA) certification is required
ServiceNow Certified Application Developer (CAD) certification is preferred
ServiceNow Certified Implementation Specialist (CIS) certification for any module is preferred
Experience working with both agile and waterfall delivery methodologies.
Ability to be self-directed, proactive and work with a sense of urgency and ownership
Strong written and verbal communication skills.
Advanced analytical and problem-solving skills.
Must haves:
Acknowledges the presence of choice in every moment and takes personal responsibility for their life.
Possesses an entrepreneurial spirit and continuously innovates to achieve great results.
Communicates with honesty and kindness and creates the space for others to do the same.
Leads with courage, knowing the possibility of greatness is bigger than the fear of failure.
Fosters connection by putting people first and building trusting relationships.
Integrates fun and joy as a way of being and working, aka doesn t take themselves too seriously.